Are you passionate about technology and customer service? Do you have strong leadership skills and a knack for driving sales? Join our dynamic team!

About Us:

Phone Planet is a leading phone repair and accessories business, committed to providing professional on-site mobile phone, tablet repair and other electronic product repair services and high-quality products that cover the largest range of smartphone and tablet accessories.

(We are also known as Sky Mobile, Dr. Mobile Express, & iTech Planet)

About the Role:

This is a full time position. We are seeking a Store Supervisor who will inspire the team through their commitment to excellent customer service and a people-first leadership style.

Recruiting areas: Djugun WA; Busselton WA; Karratha WA; Geraldton WA

As a Store Supervisor, you will:

Key Responsibilities

Supervise daily store operations and coordinate the activities of sales staff to ensure smooth workflow and efficient customer service.

Train and guide sales staff on mobile phones, accessories and other electronic products, helping them improve product knowledge, sales techniques and customer service skills.

Allocate daily tasks, coordinate staff rosters and monitor staff performance to ensure adequate store coverage and effective completion of daily duties.

Assist staff in handling customer enquiries, product recommendations, complaints, returns and exchanges in accordance with company policies.

Monitor stock levels of mobile phones, accessories and other electronic products, conduct regular stock checks and communicate replenishment requirements to the Procurement Manager.

Maintain store presentation and product displays, ensuring mobile accessories and electronic products are properly organised,



priced and labelled for customers.

Monitor daily sales results, encourage staff to achieve established sales targets and assist with staff scheduling to maintain store productivity.

Provide ongoing guidance and feedback to sales staff, identify areas for improvement and ensure daily store activities comply with company procedures and workplace safety requirements.

About You:

At least 1 year experience in retail or a supervisory role

Diploma or above in the filed of management is strongly preferred

Strong leadership and communication skills

Excellent organizational, time management and multitasking skills

Customer-focused mindset with a problem-solving attitude

Availability to work flexible hours

A current/valid police check or a willingness to obtain if successful

What We Offer:

Competitive salary with bonus incentives

Comprehensive training and development opportunities

A supportive and friendly work environment

Discounts on products and services

If you’re ready to take your career to the next level and work with us.

If your passionate about customer service and want to build a career with us, hit Apply Now!

Employer questions

Your application will include the following questions:

Describe your right to work in Australia?

How many years' experience do you have as a Store Supervisor?

How many years' experience do you have in the retail industry?

What's your highest level of education?

Do you have a current Police Check (National Police Certificate) for employment?

Do you have experience with inventory management?

What's the largest size team you have managed?

Have you worked in a role where you were responsible for stock control?

Pay: $70,000.00 – $77,000.00 per year

Work Location: In person

📌 Store Supervisor (Djugun)
🏢 Phone Planet
📍 Djugun