Job Description
Agency Department of Health Work unit Complex Case Management, Alice Springs

Hospital
Job title Complex Care Co-Ordinator Designation Professional 3
Job type Full time Duration Fixed from 04/01/2027 for 6 months
Salary $117,625 - $131,735 Location Alice Springs
Position number 24803 RTF 361119 Closing 16/11/2026
Contact officer Sarah Wyatt on 0467 387 809 or [email protected]
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=361119

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.

Primary objective
Supports and provides collaborative, appropriate, proficient, coordinated direct and indirect clinical care for complex client presentations,
including working with and alongside less the complex care coordinators, extended multidisciplinary team, external agencies and
stakeholders.
Context statement
This position leads complex case coordination and discharge planning of inpatients at Alice Springs Hospital and liaison with relevant




internal and external service providers to facilitate; individual case management plans and appropriately timed discharges to ensure safe
continuity of care in community thereby preventing unnecessary hospital admissions
Key duties and responsibilities
1. Provide timely, clinically and culturally appropriate case management services within a multidisciplinary framework.
2. Provide expert advice on program and clinical issues within the relevant profession.
3. Provide leadership, supervision, mentorship and education to staff and students.
4. Independently organise and manage a high-volume complex workload within a dynamic and evolving work environment to ensure

timelines and health outcomes are met.
5. Initiate, implement and complete research, continuous quality improvement and service development activities at a local or regional level

to ensure delivery of contemporary qualified services.
6. Lead and/or monitor the achievement of work unit goals and key performance indicators
7. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken to ensure

high quality, safe services and workplaces.
8. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.

Selection criteria
Essential
1. Relevant qualifications in an allied health profession that meets membership eligibility requirements of the relevant professional

association,



and registration for practice with the relevant Professional Board of Australia.
2. Extensive post graduate experience in providing contemporary, high level clinical allied health services to patients and families/carers.
3. Demonstrated awareness and understanding of Aboriginal culture and proven experience in working effectively with patients and

families/carers of diverse cultural and social backgrounds.
4. Proven high level communication and interpersonal skills, including well developed negotiation and conflict management skills, with

significant experience working in a team environment to achieve positive health outcomes.
5. Extensive experience in clinical supervision of students and staff and a commitment to professional development.
6. Proven ability to initiate, implement and complete continuous quality improvement and service development activities.
7. Proven ability to efficiently and effectively organise and manage a high-volume complex workload.
8. Demonstrated high level leadership skills with capacity to provide leadership in a team environment.

Desirable
1. Post-graduate qualifications in clinical education, leadership / management, speciality practice area or other relevant field.

Further information
The preferred or recommended applicant will be required to hold a current working with children clearance notice and undergo a criminal
history check. A criminal history will not exclude an applicant from this position unless it is relevant to the position. This role carries specific
immunisation requirements. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B
(indirect contact with blood or body substances) - check with contact person.

📌 Complex Care Co-Ordinator (Alice Springs)
🏢 Department Of Health
📍 Alice Springs