- Business Enabling Services Group / ICT (BES) Division / Government Digital and Network Services (BES/ICTD) Branch
- APS 6 ($101,355 - $123,702) | Ongoing | Full-time
- Canberra, ACT

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ABOUT THE TEAM

Secure Communications develops and supports the secure telecommunications needs of Australian governments including the design, deployment and maintenance of ICT infrastructure to support the Ministry and other whole of government initiatives.

Secure Communications is responsible for providing and managing:

- The Ministerial Communications Network (MCN) which provides secure telecommunication services to all Ministers, Parliamentary Offices, and Agency Heads, in Parliament House and throughout Australia;
- The National TelePresence System (NTS) which provides secure video conferencing facilities at Australian Government offices, Parliament House and the offices of Premiers and Chief Ministers in every state and territory;
- Secure Wide Area Network (WAN) communications services for Australian Government departments with interstate communications requirements;
- Communications support to whole of government functions such as ASEAN Summit, Senate Estimates, and Continuity of Government initiatives.

ABOUT THE OPPORTUNITY

The Secure Communications Network Operations Centre (NOC) is looking for a customer focused, agile, and resilient UC Engineer. The UC Engineer will be required to provide expert advice to internal and external stakeholders and contribute to various projects as the UC SME.

The NOC is responsible for the management, monitoring and maintenance of the MCN, overseeing network and unified communications systems.

The team:

- Provide back end support,



perform maintenance and upgrades on Cisco Unified Communications infrastructure (NTS) and predominantly Cisco based Network infrastructure;
- Work with independence to design network and/or unified communications device configurations to implement topology or technology changes across different networks;
- Troubleshoot network and/or unified communications problems and implement resolution.
- Construct, test and install new services for the MCN and NTS clients;
- Research existing and emerging technologies to determine potential suitability for use on MCN with the aim to future proof the network.
- Liaise, communicate, and negotiate with clients and stakeholders to deliver high quality service to our VIP customers.

Secure Communications services are located all over Australia in capital cities and regional locations. You may be required to travel domestically to install and maintain the MCN equipment, as well as represent the Department to other Government organisations.

DETAILED VACANCY INFORMATION

For detailed information about this role, including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page.

ELIGIBILITY ADVICE & CANDIDATE NOTES

- Under section 22(8) of the Public Service Act 1999,



employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
- Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.
- We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, people with Disability, LGBTQI+ people, people from culturally and linguistically diverse backgrounds and mature aged people.

CONTACT INFORMATION

- For specific questions relating to this job vacancy (including requests for adjustments), please refer to the details on the contact officer located in the downloadable job pack.
- We can provide adjustments, including alternate formats of the application form, to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats or have an enquiry about the support provided, please contact the Recruitment team via [email protected] or call (02) 6215 1717 between 8:30am - 5:00pm AEDT Monday to Friday.
- For questions relating to the online lodgement of your application, please email the Recruitment team via [email protected] or call (02) 6215 1717 between 8:30am - 5:00pm AEDT Monday to Friday.

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📌 UC Engineer (Canberra)
🏢 Department of Finance
📍 Canberra