About the role

We are seeking an experienced and highly capable Senior Disability Support Worker / Team Leader to take a key leadership role within a skilled and committed support team. This is not simply a support worker position. You will work directly alongside the participant while also providing day-to-day leadership, guidance and practice oversight to the broader support team.The role is ideal for someone who leads by example, remains calm under pressure and understands that excellent complex disability support depends on consistency, communication, sound judgement and a team that works together. You will help ensure supports are delivered consistently with the participant's individual needs, routines, goals, preferences and support strategies, while strengthening the capability and confidence of the team around you.

Key responsibilities

As a senior member of the team, you will:

- Provide hands-on, person-centred support across home and community environments.
- Take a leadership role on shift, providing direction, guidance and support to other team members.
- Promote consistent implementation of established support approaches, routines and strategies.
- Support team members to understand not only what support is required, but why particular approaches are important.
- Model high-quality practice in personal care, daily living assistance, community participation and capacity building.
- Exercise sound judgement and take a calm, solutions-focused approach when circumstances change or challenges arise.
- Assist with the identification, escalation and communication of emerging risks, health concerns or changes in support needs.
- Maintain high-quality shift notes, incident documentation and support records so that important information is accurately carried between shifts.
- Support effective handovers and communication across the 24/7 team.
- Work collaboratively with the participant, family, support workers and relevant professionals.
- Encourage accountability,



professionalism and respectful communication within the team.
- Help strengthen team culture by providing constructive guidance, sharing knowledge and supporting less-experienced workers.
- Contribute to continuous improvement in the quality, safety and consistency of supports.

About you

We are looking for someone who brings leadership capability as well as excellent frontline support skills.

You will ideally:

- Have substantial experience supporting people with disability, particularly people with complex or high support needs.
- Be confident taking responsibility and providing leadership within a team environment.
- Have the maturity to make sound decisions while recognising when an issue needs to be escalated.
- Be able to remain calm, organised and solutions-focused in challenging situations.
- Have excellent observational skills and recognise changes in presentation, behaviour, health or support needs.
- Communicate clearly and respectfully with the participant, family members, colleagues and professionals.
- Understand the importance of consistent support practice across a rotating team.
- Have strong written skills and understand why accurate documentation is critical in complex disability support.
- Be comfortable providing feedback, coaching and practical guidance to other support workers.
- Demonstrate initiative and accountability rather than waiting to be directed.
- Respect individual choice, dignity, privacy and autonomy.
- Be reliable, flexible and committed to being part of a stable long-term team.

Essential requirements

- Current NDIS Worker Screening Check, or willingness to obtain.




- Working With Children Check where applicable.
- Current First Aid and CPR.
- Valid driver's licence and reliable vehicle.
- Right to work in Australia.
- Availability to participate in a rotating 24/7 roster.
- Capacity to undertake a minimum of one active night shift per week.

Nursing, complex care, behaviour support, high-intensity support or senior disability support experience will be highly regarded.

What makes this role different?

You will be joining a dedicated and skilled team where quality matters.We are looking for someone who wants to take ownership of good practice and help create a team environment where workers communicate well, support each other and deliver consistently high standards of care.This position provides the chance to become a trusted senior member of the participant's support team and have a genuine influence on how supports are delivered.

What we offer

- A meaningful senior frontline leadership position.
- The opportunity to work within a dedicated and highly skilled support team.
- Ongoing training and professional development.
- Opportunities to strengthen your leadership and complex-support capabilities.
- A team-oriented environment where initiative and professional judgement are valued.
- Meaningful work where you can see the direct impact of strong leadership and quality support.

The person we're looking forWe're not simply looking for someone who can fill shifts.We're looking for someone who can lead from within the team. Someone who notices what needs to be done, communicates clearly, supports their colleagues and maintains high standards even when a shift is challenging.If you're an experienced disability support professional who is ready to step into greater responsibility while remaining closely involved in direct participant support, we'd love to hear from you.

Pay: $66,000.00 – $139,000.00 per year

Work Location: In person

📌 Senior Disability Support Worker | Team Leader (Port Macquarie)
🏢 Care2beDifferent
📍 Port Macquarie