Business unit: Learning and Development Centre

Location: Gadigal Land, NSW

Reports to: CEO

Status: Fixed Term / Full Time (35 hours / week)

Award classification: Educational Services (Post-Secondary Education) Award 2020
General Stream 7, $150,000 plus superannuation, (not-for-profit
salary packaging available)

Delegation: Management

Financial Delegation: TBC

Direct reports: Manager, Sector Growth & Transformation, Project Manager/s, |
Trainer and Assessors | Training Admin Coordinator

Position • Minimum five years recent and proven experience in an RTO
requirements compliance, leadership and management role

- Current Certificate IV Training and Assessment and/or Business

Management related qualifications

C301-C302, Level 3, 104 Eveleigh Street, Redfern NSW 2016
PO Box 3045, Redfern NSW 2016

(02) 9559 5299

Role Purpose

The General Manager, Learning and Development, is responsible for the overall strategic
leadership, operational excellence, regulatory compliance, and commercial growth of the
AbSec Learning and Development Centre (LDC) as a Registered Training Organisation (RTO).
The role drives high-quality, culturally responsive training that empowers diverse learners,
fosters economic participation, and creates pathways for Aboriginal and Torres Strait Islander
people.

About AbSec Learning & Development Centre

AbSec Learning and Development Centre (AbSec LDC), is a subsidiary organisation and
registered training organisation. AbSec LDC is the only registered training organisation in NSW
owned and managed by Aboriginal people in the child and family support sector, offering
recognised qualifications in disability support, family welfare and child protection, as well as
governance, leadership and management.

About AbSec

AbSec - NSW Child, Family and Community Peak Aboriginal Corporation is the peak
organisation advocating for the rights and wellbeing of Aboriginal and Torres Strait Islander
children, young people and families in NSW. We provide an Aboriginal and Torres Strait Islander
perspective on child protection and out-of-home care policy to the NSW Government and
support the community-controlled sector to deliver effective services for Aboriginal and Torres
Strait Islander children, young people and families. We are a not-for-profit, incorporated
community organisation, governed by an all-Aboriginal board.

Our Vision

Aboriginal and Torres Strait Islander children and young people are looked after in safe, thriving
Aboriginal and Torres Strait Islander families and communities and are raised strong in spirit and
identity, with every opportunity for lifelong wellbeing and connection to culture.

AbSec Principles

• Acknowledgement and respect – acknowledging the diversity of all Aboriginal and Torres

Strait Islander nations and respecting Traditional Owners of the land, constantly reminded
by Elders, and cultural knowledge of communities to inform our action

C301-C302, Level 3, 104 Eveleigh Street, Redfern NSW 2016
PO Box 3045, Redfern NSW 2016

(02) 9559 5299

- Professionalism and integrity – acting with the highest level of professionalism for our

communities, ensuring our integrity will not be compromised in striving for the provision of
quality, culturally responsive and accessible supports

- Self-determination – ensuring that our focus is underpinned by the rights of Aboriginal and

Torres Strait Islander peoples to make decisions that impact their lives, recognising the
interests of Aboriginal and Torres Strait Islander children, young people, families and carers,
and communities in all that we do

- Independence and solutions focused – serving the interests of Aboriginal and Torres Strait

Islander children, young people, families, people with disability, communities and the
organisations that support them to deliver holistic approaches to issues impacting them

- Transparency and commitment – remaining committed to our people in everything we do,

ensuring our actions are clear and promoted at every chance

Function Accountabilities

Operational • Manage all aspects of the LDC’s compliance as an RTO and within the




ASQA (Australian Skills Quality Authority) standards, VET Quality
Framework, and applicable state and/or federal funding contracts.

- Maintain a policy and procedure framework to drive quality service

delivery as well as compliance with regulatory standards.
- Oversee the development and production of appropriate, compliant

learning materials and identifying areas for continuous improvement
across all educational delivery, assessment, and student support
services.

- Oversee systems, platforms, infrastructure and risk management to

ensure efficient operations, compliance and business continuity across
the RTO.

- Proactive risk management, including governance, compliance and audit

readiness
- Manage the planning and programming of training and development

activities, including accredited and non-accredited training.
- Recruit and / or engage suitably qualified personnel to deliver training

services and other workforce development activities.
- Oversee the development of monitoring and evaluation activities to

secure stakeholder (client organisation and training participant)
feedback.

- Preparing reports and documentation required for accreditation and

audits.
- Undertake other duties within the scope of this role, as directed.

Strategic • Oversee the management, coordination and delivery of strategic and

annual business plans that expand market share, secure commercial
contracts, diversify revenue streams within Vocational and Education
Training (VET) and corporate training sectors, as well as priorities
identified by the Chief Executive Officer.

- Oversee financial performance, budgeting, and resource allocation to

ensure long-term commercial viability and profitability in line with
strategic goals.

C301-C302, Level 3, 104 Eveleigh Street, Redfern NSW 2016
PO Box 3045, Redfern NSW 2016

(02) 9559 5299

- Work closely with the Manager Sector Growth and Transformation to

identify, develop and deliver new business opportunities, including fee-
for-service arrangements to enhance AbSec’s objectives for Aboriginal
children, young people, families and communities.

- Lead innovative, training models tailored to workforce needs including

online, blended, and workplace-based delivery.
- Undertake other duties within the scope of this role, as directed.

Organisation • Establish and lead a high-performing Learning and Development (LDC)
Contribution team within AbSec, aligned with organisational priorities and

accountable for delivering key objectives and LDC KPIs

- Professional development of team members to effect succession

planning.

- Work collaboratively with the Executive team, Board, managers and all

staff to achieve AbSec’s project objectives.

- Consistently acts in accordance with AbSec’s values, challenges

practices inconsistent with these values and uses values as a basis
managing relationships and decision-making.

- Comply with AbSec Policies and Procedures.
- Participate in organisational and professional development activities as

directed.

- Undertake other duties within the scope of this role, as directed.

Key Relationships Internal Contacts:

- Chief Executive Officer for direction and support.
- All staff to ensure robust input into plans and activities.
- Executive Leadership team to drive cohesive focus and achieve

objectives as the peak.

- Direct reports for leadership, guidance and support and for achievement

of successful outcomes of work priorities.
External Contacts:

- Aboriginal community-controlled agencies as member organisations,

ensuring support and sustainability improvements are in place.

- Aboriginal community-controlled organisations interested in child

protection, out-of-home care and disability services.

- First Nations business networks,



government departments, vocational

education and training (VET) providers, training organisations and
industry peak bodies

- Government representatives to influence with AbSec’s agenda and

secure new opportunities.
- Non-government agencies and private sector organisations to leverage

support and opportunities.
- Workplace organisations and participants.
- All staff to ensure robust input into activities.
- All AbSec departments to contribute to directions and implementation

activities on organisational objectives.

- Aboriginal community-controlled agencies, including member agencies,

as required.

C301-C302, Level 3, 104 Eveleigh Street, Redfern NSW 2016
PO Box 3045, Redfern NSW 2016

(02) 9559 5299

Selection Criteria

The occupant of this position will be able to demonstrate the following criteria:

- Demonstrated senior leadership experience (5+ years) within an RTO, education

sector, or corporate environment, with strong track records in commercial
management and operational growth.

- Strong knowledge of the VET sector, competency-based training, and the VET

Quality Framework.
- Demonstrated comprehensive knowledge of RTO regulatory requirements, including

ASQA standards, AVETMISS-compliant reporting, funding contracts, government
reporting obligations, audit preparation, evidence management and ongoing
compliance monitoring to ensure regulatory compliance and audit readiness.

- Sound business acumen with the ability to implement business plans and strategies,

development and tracking finances, strong budget forecasting experience.
- Demonstrated leadership capabilities with experience managing, mentoring, and

development teams.
- Proven ability to manage budgets, drive revenue, and negotiate high-value contracts.
- Demonstrated ability in training design and development in line with industry

requirements.

- Proficiency in using computer software including but not limited to, Microsoft office,

TEAMS, student management systems such as aXcelerate or similar, Learning
management systems such as aXcelerate or similar.

- Aboriginality is strongly preferred.
- An understanding of Aboriginal culture and of the issues facing the Aboriginal non-

government sector and communities across NSW, particular in relation to the child
protection out out-of-home care systems, and related human services systems.

- Ability to communicate effectively with Aboriginal people and Torres Strait Islanders

and a knowledge and understanding of their cultures.
- Established networks within First Nations business sectors, government

departments, training facilities and industry peak bodies
- Demonstrated commitment and willingness to do what it takes to get the job done,

adaptability and enjoys a challenge.

Practical Requirements

- The preferred candidate will be engaged on a fixed term contract.
- Work outside of the normal hours of duty and some business travel may be

required.

- Employment will be subject to a National Police Clearance and an NSW

Working with Children Check.

- This position has been classified under the Educational Services (Post-Secondary

Education) Award 2010. Salary is subject to negotiation, skills and experience.

C301-C302, Level 3, 104 Eveleigh Street, Redfern NSW 2016
PO Box 3045, Redfern NSW 2016

(02) 9559 5299

- Appointment to this position of a person not currently an employee of AbSec will be

subject to a probationary period of 6 months.
- Applications from Aboriginal and Torres Strait Islander people are strongly

encouraged.
- Current drivers licence and willingness to travel

To apply: Address the selection criteria outlined in the position description. Interested
applicants are required to address the essential criteria demonstrating their experience
against each point, submit a cover letter (maximum 2 pages) and current resume
(maximum 5 pages).

Note: if applicants do not address the selection criteria the application will not be
considered.

Email applications to: [email protected]

Applications Close: COB [enter]

C301-C302, Level 3, 104 Eveleigh Street, Redfern NSW 2016
PO Box 3045, Redfern NSW 2016

(02) 9559 5299

📌 General Manager, Learning and Development (New South Wales)
🏢 NSW Child, Family and Community Peak Aboriginal
📍 New South Wales