- Malvern | Hybrid role
- Multiple Full – Time Ongoing Positions available
- Generous non-for-profit Salary Packaging – increase take home pay!

The role:

In this important role as a Client Coordinator at Mecwacare, you will be a key member of the Client Service Centre, providing a welcoming and supportive first point of contact for new and prospective clients, their families and referral partners. You will manage inbound enquiries and proactively follow up prospective clients, guiding them through their care journey from initial enquiry and assessment through to onboarding and service commencement.

What you bring:

- Experience working in aged care, community services, health care or a related sector.
- Demonstrated experience in a customer service and the ability to sell services to prospective clients.
- Strong interpersonal and communication skills with the ability to engage effectively with clients, families and stakeholders.
- Ability to manage multiple enquiries and priorities in a quick-paced setting.




- High level attention to detail and strong organisational skills.
- Sound understanding of aged care services, funding models or client pathways such as Commonwealth Home Support Program (CHSP) and Support at Home (SaH).
- Current Victorian Driver’s Licence.

Desirable Criteria:

- Knowledge of My Aged Care systems and processes.
- Experience coordinating client onboarding or service intake processes.

What do we offer?

- Work Life Balance and Hybrid Flexible Working.
- Not for profit Salary Packaging benefit up to $15,990 and Meals Card up to $2,700.
- Employee Assistance Program alongside awards and recognition
- Range of other perks and discounts.

To apply: Please submit your application alongside a Cover letter addressing the position requirements. We do not accept applications via email.

Apply early! This role may close sooner than the listed closing date if we find the right candidate – so if interested, please apply early.

📌 Client Coordinator - Aged Care (Malvern)
🏢 Mecwacare
📍 Malvern