We are Röhlig. Since 1852.

For more than 170 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the skilled competence of a large enterprise with a family-owned company’s virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made solutions to improve our clients’ logistics processes.

Following an internal promotion, an exciting opportunity has opened for an experienced Export Manager to join our Sydney team. Ready to take the next step in your career? We’d love to hear from you.

Responsibilities

- Set specific KPI’s, targets and goals for team members and measure such through regular performance review

- Manage daily operations through each key area

- Development and training plans for all team members

- Work with internal stakeholders to ensure smooth workflow and strong relationships

- Regular customer visits to build relationships and understand continuous improvement opportunities

- Supporting the Commercial team for business development, retention and implementation.

- Capacity as Subject Matter Expert

- Understand client reporting requirements and management through the team

- Escalation point for client complaints or major issues

- Lead and promote projects throughout the team

- Workflow mapping and refinement

- Recruit, coach, mentor and develop team across each key area

- Provide department KPI reporting to management team monthly or on request

- Conduct monthly and weekly team meetings to create and maintain a collaborative team,



promote action and positive outcomes

- Keep ahead of industry developments and apply best practices to areas of improvement

- Set the benchmark and drive national standards for our pricing process & outcomes

- Ensure a fast and reliable final mile delivery service is achieved

- Drive business initiatives for growth of the screening process

Requirements

- Substantial understanding and experience in export operations within freight forwarding

- Experience in managing, training and developing team members

- Ability to review processes and drive improvements

- Strong communication and interpersonal skills with the ability to communicate effectively both verbally and in writing

- Excellent planning, time management, collaboration, decision making, organisation, presentation and negotiating skills.

- Solutions focused with the ability to influence stakeholders and implement changes

- Ability to communicate and interact effectively with people from multi-national and diverse backgrounds

What you can expect

In Australia, our team of experts provides its services from 6 locations. Working at Röhlig means to live internationally, every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.

We look forward to meeting you!

📌 Export Manager (Moorebank)
🏢 Rohlig Australia
📍 Moorebank