About the role

Lead day-to-day hospitality operations and help deliver excellent customer experiences in a rapid-paced venue. This role involves supporting the team, maintaining high service standards and contributing to smooth operations across a 7-day roster.

Key responsibilities

- Lead and support the hospitality operations team to deliver outstanding customer service

- Coordinate daily venue operations and maintain consistent service standards

- Communicate clearly with team members, customers and other stakeholders

- Promote compliance with responsible service requirements and venue procedures

- Work flexibly across a 7-day roster, including weekends and public holidays

What we're looking for

- A passion for delivering excellent customer experiences

- Strong organisational and communication skills

- Current RSA, RCG and ARCG certifications

- Previous experience in a leadership role within hospitality operations

- Flexibility, reliability and a hands-on approach to leading a team

📌 Club Supervisor (Gladesville)
🏢 Gladesville Sports Club
📍 Gladesville