Autoleague’s Essendon Fields Hub is seeking an experienced Automotive Warranty Clerk to join our high-volume, multi-brand automotive operation.

Working across XPENG, Isuzu UTE, MG, OMODA JAECOO and ZEEKR, this role is responsible for managing warranty processes across a diverse portfolio of automotive brands.

At the heart of the position is working closely with our OEM partners, ensuring warranty claims are accurate, compliant and processed efficiently in accordance with individual manufacturer requirements.

We are looking for someone who already understands the warranty environment and can confidently manage claims, manufacturer requirements and supporting processes within a busy dealership operation.

The Role

As our Warranty Clerk, you will be responsible for:

- Processing warranty and goodwill claims accurately and within required timeframes.
- Ensuring claims comply with individual OEM policies, procedures and manufacturer guidelines.
- Liaising directly with OEM representatives regarding claims, requirements and policy decisions.
- Building and maintaining strong relationships with manufacturer representatives.
- Maintaining accurate warranty claim registers and supporting documentation.
- Managing warranty parts storage and coordinating the return of requested parts.
- Maintaining warranty repair orders, correspondence, service letters, technical bulletins and related documentation.
- Working closely with Service teams to ensure claims, returns, receipting and payments are processed correctly.




- Monitoring outstanding claims and proactively following up to ensure timely resolution.
- Supporting warranty compliance and effective processes across our multi-brand operation.

About You

To be successful in this role, you will bring:

- Previous automotive dealership warranty experience is essential.
- Demonstrated experience processing and managing manufacturer warranty claims.
- A strong understanding of OEM warranty policies, procedures and compliance requirements.
- Experience working within a dealership Service Department or similar automotive environment.
- Excellent attention to detail and a high level of accuracy.
- Strong organisational and time-management skills.
- Confidence dealing directly with manufacturers and internal stakeholders.
- The ability to manage competing priorities across a busy, multi-brand environment.
- A proactive approach to resolving outstanding claims and warranty issues.

This position is best suited to an experienced warranty professional who can bring established dealership warranty knowledge and confidently operate within a quick-paced, multi-brand environment.

Why Join Autoleague?

This is a great opportunity to take your warranty experience into a broader multi-brand environment, gaining exposure to both established and emerging automotive manufacturers while becoming a key point of contact between our Service teams and OEM partners.

If you're an experienced automotive warranty professional looking for your next opportunity, we'd love to hear from you.

📌 Warranty Clerk (Essendon Fields)
🏢 Autoleague
📍 Essendon Fields