About Us

Winners! 2025 NT Local Business Awards "Outstanding Consultants".
As a reputable consulting, recruitment, and labour‑hire provider across the Northern Territory, Queensland and beyond, Moraitis Consulting (trading as Moraitis Engineering AU) stands as a trusted partner to Government and industry. We deliver strategic leadership and specialised talent that enable organisations to achieve their goals and drive sustainable success. Beyond recruitment and labour hire, Moraitis Consulting provides a comprehensive suite of ICT consulting services, including digital transformation, strategic advisory, business analysis, project management, cyber security, ICT policy development, and project administration. These capabilities enable us to deliver superior outcomes for our clients and our people.

About the Opportunity

Our client is seeking an experienced ServiceNow Developer to support, maintain and enhance complex across-government ServiceNow environments. This is an opportunity to contribute to a major government ICT workplace and deliver ServiceNow solutions that support agencies and essential public services across the Northern Territory.

You will design, develop, configure and support ServiceNow applications, workflows, integrations and catalogue capabilities. You will also provide specialist technical advice, resolve complex platform issues, support upgrades and releases, and work closely with business analysts, product owners, agency stakeholders and third-party vendors.

Location: Darwin, Northern Territory
Contract Term: 12 months, with an option to extend
Clearance Requirements: National Police Clearance and PF166
Work Rights: Australian citizenship or valid Australian work rights
Working Arrangements: Darwin-based and available to work onsite as required

Key Responsibilities

- Design, develop, configure and support ServiceNow applications, modules, workflows and catalogue capabilities, maintaining out-of-the-box functionality where appropriate.

- Develop and maintain ServiceNow scripting, automation and user experiences, including client scripts, business rules, script includes UI policies, UI actions,



Flow Designer and Service Portal/Employee Centre.

- Develop custom applications and modules and apply ServiceNow security controls, including roles, ACLs and data access controls.

- Design, develop and support integrations with internal and third-party systems using REST/SOAP APIs, IntegrationHub, MID Servers, SQL and LDAP.

- Manage update sets and source control and deploy approved changes across development, test, UAT and production environments in accordance with NTG change management processes.

- Develop and maintain automated and manual tests, including Automated Test Framework (ATF), and support UAT and release activities.

- Plan and support ServiceNow family upgrades, patches and clones, including skipped-record remediation and liaison with ServiceNow vendor support.

- Undertake instance scans, health checks and code reviews and identify opportunities to reduce technical debt and unnecessary customisation.

- Provide Level 3 support for complex platform defects, incidents, integrations and performance issues.

- Work with business analysts, product owners and agency stakeholders to understand requirements, estimate work and provide technical and architectural advice.

- Produce and maintain technical documentation, deployment guides and knowledge articles.

- Provide knowledge transfer and cross-skilling to NTG personnel to support sustainable internal ServiceNow capability.

Essential Skills and Experience

- Demonstrated experience developing, configuring and supporting ServiceNow environments.

- Strong server-side and client-side JavaScript skills, including GlideRecord, Script Includes, Business Rules, Client Scripts and UI Policies.

- Experience with Flow Designer and IntegrationHub, including custom spokes and actions.





- Experience developing integrations using REST/SOAP APIs, OAuth, LDAP, Import Sets and Transform Maps.

- Experience developing Service Portal or Employee Centre components (HTML, CSS, AngularJS) and catalogue items.

- Experience with MID Servers, including troubleshooting and issue resolution.

- Experience developing custom applications/modules and applying the ServiceNow security model, including roles and ACLs.

- Experience with update sets, source control and deployment across multiple ServiceNow environments.

- Delivery of at least one ServiceNow family upgrade end-to-end, including remediation of skipped records.

- Knowledge of CMDB and the Common Service Data Model (CSDM).

- Strong problem-solving and critical-thinking skills, with the initiative and accountability to work effectively with minimal supervision.

- Strong written and verbal communication skills, including preparation of technical documentation for different audiences.

- A professional, respectful and collaborative approach, with the ability to work effectively within multidisciplinary teams and engage with business stakeholders and third-party vendors.

- Ability to satisfy applicable NTG security, system access and clearance requirements associated with the services.

Desirable Skills and Experience

- Experience with Automated Test Framework (ATF), particularly for upgrade regression testing.

- Experience with Next Experience, UI Builder and Workspaces.

- Experience with Performance Analytics and reporting.

- Experience with Now Assist and other ServiceNow generative AI capabilities.

Certifications

- Required: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), and ITIL 4 Foundation.

- Desirable: ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM) and relevant ServiceNow micro-certifications, including integrations.

Interested candidates are encouraged to apply by submitting their resume or by contacting Moraitis Consulting through ••••@moraitisengineering.com.au.

For a confidential discussion, contact us on +61 (••) •••• •699.

📌 ServiceNow Developer (Darwin)
🏢 Moraitis Consulting
📍 Darwin