Are you working in oral health, healthcare regulation, insurance claims or complaints management and looking for your next challenge?

ADAQ (the Australian Dental Association Queensland Branch) is looking for a motivated, detail-oriented professional to join our Compliance & Advisory Services team. This is an opportunity to build on your existing experience, broaden your skills and play a meaningful role in supporting dental professionals across Queensland.

As part of the team, you’ll help members navigate challenges, understand their obligations and access the right support when they need it most. You’ll work across a diverse range of matters, including:

- Compliance and regulatory advice – helping members understand professional obligations, regulatory guidelines and notification requirements.

- Patient complaints – providing timely, practical support to members managing patient concerns, with a focus on early intervention and effective complaint resolution.

- Professional indemnity insurance claims – assisting with case management in collaboration with AIG’s insurance claims management team and external legal advisers.





- Audits and investigations – assisting members to respond to health insurance fund and Medicare audits.

- Education and risk mitigation – helping develop and deliver resources that support members to manage risk and strengthen their professional practice.

You’ll also provide administrative and operational support across the ADAQ team, contributing to the delivery of a high-quality member experience.

Could this be your next career move?

You don’t need to have experience in every area of the role. We’re interested in people who can bring relevant knowledge, transferable skills and a willingness to learn.

Your background might include:

- Dental – experience in the dental profession, dental practice management or clinical administration.

- Health regulation and compliance – knowledge of the Australian healthcare regulatory environment, practitioner obligations or professional standards.

- Insurance and claims – experience in qualified indemnity, insurance claims management and/or case coordination.

- Complaints and risk management – experience handling health complaints, responding to audits and managing sensitive matters.

📌 Compliance & Advisory Officer | Australian Dental Association (Qld) (Bowen Hills)
🏢 Australian Dental Association Queensland
📍 Bowen Hills