Operations Manager
Melbourne Airport, VIC | Full time

Lead the operation. Develop the team. Improve the way work gets done.

Australian Staffing Agency is recruiting on behalf of an established client in the apparel and workwear sector. This is an prospect for an experienced warehouse leader to take responsibility for day-to-day operations at a large distribution centre and help shape its longer-term performance.

Working with the DC Manager, you will bring together people, processes and resources to deliver a safe, productive operation that meets customer expectations. Your remit spans workforce planning, labour costs, continuous improvement, and the management of warehouse equipment and facilities.

What you will be responsible for

- Embed safe working practices across the site, maintain housekeeping standards, meet company and legislative standards, and follow through on safety action plans and integrated management system requirements.

- Plan daily warehouse activity and allocate people and resources to meet service, productivity and customer satisfaction targets.

- Own operational KPIs, produce daily performance reporting, and work with the DC Manager and team leaders on practical improvement plans.

- Monitor operating costs and productivity against budget and site performance measures, identifying opportunities to improve efficiency.

- Manage labour budgets, weekly rosters and workforce requirements, and work with team leaders to ensure timesheets are accurate.

- Lead daily and weekly planning discussions with customers and internal stakeholders to keep priorities and resources aligned.

- Coach managers, supervisors and team members, supporting performance, training, development and succession planning.





- Build team engagement, encourage employee input, and turn engagement survey feedback into meaningful actions.

- Champion LEAN practices and improvement projects, partnering with supply chain and other business functions to deliver change.

- Translate business priorities into operational action while overseeing the effective use and upkeep of equipment and facilities.

What you will bring

- Substantial experience leading operations in a large warehouse or distribution centre.

- A track record of managing managers, supervisors and sizeable teams at a single site.

- Strong workforce planning skills and a practical understanding of warehouse processes and methodologies.

- Confidence using Excel, interpreting performance data and working with warehouse management systems.

- The ability to motivate people, manage change and balance daily delivery with longer-term improvement goals.

- A Diploma of Business Management or LEAN accreditation. A degree in business management or supply chain is desirable.

- LO and LF licences would be an advantage but are not essential.

What is on offer

- A competitive salary package and employee benefits, including retail discounts.

- Flexible working arrangements, including work-from-home days.

- Career development planning and reward and recognition programs.

- Wellbeing initiatives and access to an Employee Assistance Program.

- A team environment that values safety, inclusion and diverse perspectives.

Interested?

Apply through SEEK with your CV, highlighting your experience leading warehouse teams and improving operational performance.

Please include the names of the warehouse management systems (WMS) you have used and briefly describe how you used them.

📌 Operations Manager (Tullamarine)
🏢 Australian Staffing Agency
📍 Tullamarine