Assistant Venue Manager | Gaming | Western Suburbs Hotel
$80,000 to $85,000 + super | Full time

We are looking for an experienced Assistant Venue Manager to join the leadership team at a busy, community-focused hotel in Adelaide's western suburbs.

This is a newly created role, added as the business grows. Working with the Venue Manager and an existing Assistant Venue Manager, you will provide hands-on leadership across a seven-day operation with a restaurant, bar, new beer garden, function spaces and a 40-machine gaming room. You will lead the whole venue when senior leaders are not on site, and keep front of house, gaming, functions and the kitchen working as one team.

The hotel sits within a growing sport, dining and entertainment precinct, and is owned by an organisation with a strong community purpose. Its values are simple: team first, excellence, fun and authenticity.

What you will do

- Lead the floor and the team across the restaurant, bar, beer garden and functions
- Oversee gaming operations and compliance, including AML/CTF obligations and staff training
- Set and drive service standards, food service times and venue presentation
- Grow function bookings, events and promotions, and look after the loyalty program
- Keep POS, cash handling and stock accurate, and investigate variances
- Induct, train and develop the team, build SOPs and hold clear standards
- Champion a safe, inclusive workplace and lead WHS compliance

What you will bring





- Assistant Venue Manager or senior duty manager experience across all areas of a high-volume hotel
- Gaming experience in a venue with 32 or more machines (essential)
- A current Responsible Person Badge and Responsible Gaming accreditation (essential)
- A Working With Children Check and Senior First Aid
- The ability to obtain approval under South Australian liquor licensing
- Calm under pressure, with solid communication, problem-solving and conflict management skills
- The ability to motivate, train and performance-manage a team
- A teachable, team-first attitude
- Experience with Bluize or Sportspick POS and loyalty systems is a bonus

What is in it for you

- $80,000 to $85,000 + super
- Free parking
- Staff discounts across the venue and a wider hospitality and entertainment group
- Access to major sporting and entertainment events
- Wellbeing support, including an employee assistance program, flu shots and skin checks
- Real opportunities to learn, develop and take on broader responsibilities
- A rotating roster with consecutive days off and every third weekend off, after an initial 60 days across all shifts
- A team that rates where they work: 87% would recommend it as a great place to work

How to apply
This search is being managed by Open Pantry Co. Apply here with your resume, or send it to *****@openpantryco.com. All applications are treated in confidence, and shortlisted candidates will be contacted directly.

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