Mastercare is a trusted provider of professional cleaning and facilities maintenance services across Australia and New Zealand. With over 40 years of experience, we pride ourselves on delivering high-quality, reliable services to businesses, organisations, and government clients.

Position Purpose
We are seeking a motivated and experienced Area Manager to oversee operations across multiple sites. This role is key to ensuring client satisfaction, compliance with company standards, and the smooth day-to-day running of cleaning services. The position requires flexibility, with occasional intra-and interstate travel.

Key Responsibilities

- providing operational leadership and administrative support across multiple cleaning and maintenance service sites to ensure client expectations, company objectives and key performance indicators are consistently achieved

- managing staffing, scheduling, operational resources and service delivery activities to support productive day-to-day cleaning and facility maintenance operations

- developing,



implementing and monitoring workplace procedures, quality standards and operational guidelines to maintain compliance with company policies and service requirements

- maintaining strong working relationships and regular communication with clients, site supervisors and senior management to address operational issues and support continuous service improvement

- conducting site inspections, quality audits and performance reviews to assess service standards, identify areas for improvement and prepare operational reports where required

- supervising, training and supporting cleaning and maintenance staff to ensure safe work practices, adherence to Occupational Health and Safety requirements, and the consistent delivery of high-quality services

Qualifications & Experience:

· Bachelor degree or higher qualification in Business or similar field;

· At least 2-3 years work experience in similar role required.

📌 Area Manager (Dandenong)
🏢 Mastercare
📍 Dandenong