Ready to launch your career in travel? We're looking for aspiring Trainee Travel Consultants to join My Cruises, part of Ignite Travel Group. Whether you're coming from retail, hospitality, customer service, contact centres or another people-focused industry, we'll provide the training, support and development you need to succeed.

You'll learn from experienced Cruise Experts, develop valuable sales and customer service skills, and help Australians book unforgettable cruise holidays.

You don't need previous travel industry experience. We're looking for people who are motivated to succeed, enjoy building connections with customers, deliver exceptional service and have a genuine passion for travel.

If you're eager to learn, thrive in a team environment and are excited to build a rewarding career, we'd love to hear from you.

Why Join My Cruises?

As a Travel Consultant, you'll be part of an award-winning team that combines a passion for travel with a high-performance culture. At My Cruises, we're committed to helping our people build meaningful careers, develop specialist expertise and create exceptional experiences for customers. Part of Ignite Travel Group and Flight Centre Travel Group, both certified as Great Place to Work® (ANZ 2026), we offer the support, development opportunities and culture to help you succeed. Join us in our modern beachfront office in Broadbeach on the Gold Coast and build your career with Australasia's leading cruise agency.

About us

At My Cruises, we're passionate about helping Australians discover incredible destinations through unforgettable cruise experiences. As a multiple-time CLIA Australasian Cruise Agency of the Year winner, we're committed to creating exceptional customer experiences while helping our people build rewarding careers. We're part of Ignite Travel Group, owned by Flight Centre Travel Group.

What you'll be doing...





- Convert inbound travel enquiries into confirmed Cruise holiday bookings
- Build strong customer relationships and deliver exceptional service throughout the sales journey
- Identify customer needs and recommend tailored travel solutions that maximise sales opportunities
- Confidently overcome objections and close sales while achieving and exceeding individual targets
- Maintain accurate customer records and documentation with a high level of attention to detail
- Manage multiple enquiries and priorities in a fast-paced environment while maintaining quality standards
- Collaborate with colleagues and support teams to ensure a seamless customer experience
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Who you are...

A MUST:

- Previous travel industry sales experience with a proven track record of achieving and exceeding sales targets
- Strong sales and closing skills, including the ability to identify customer needs, influence decisions, and ask for the sale
- Passion for delivering exceptional customer service and creating memorable travel experiences
- Excellent verbal and written communication skills with the ability to build meaningful customer relationships
- High attention to detail and the ability to consistently produce accurate work
- Solid time management, organisational, and multitasking skills




- Demonstrated ability to thrive in a fast-paced environment while adapting to changing priorities
- Positive, solutions-focused mindset with strong accountability, problem-solving skills, and confidence using multiple systems and technology platforms

What’s in it for you

- Earnings from $80,000 - $100,000+
- Competitive base salary plus super
- Full paid training and structured onboarding program
- Multiple intake dates available
- Clear career progression pathway
- Comprehensive cruise product training and ongoing development opportunities
- Career development and leadership opportunities
- Exclusive travel and cruise deals
- Opportunities to travel the world
- Health and wellbeing programs, including corporate health insurance discounts
- Financial advisory services and employee share plan opportunities
- Reward and recognition programs
- Career progression opportunities across Ignite Travel Group
- Industry events and familiarisation opportunities
- Volunteer leave, charity fundraisers and community initiatives
- Weekly happy hour, team events and social activities
- Regular celebrations on our beachfront balcony
- VIP tickets to special events

If you love sales, travel and helping customers create unforgettable holiday experiences, we'd love to hear from you. Apply now.

Applications for My Cruises roles are submitted via the Flight Centre Travel Group careers website and are managed directly by the Ignite Travel Group Talent Acquisition team. We kindly ask recruitment agencies not to submit unsolicited resumes. Flight Centre Travel Group is not responsible for any fees related to unsolicited applications.

We're an Equal Opportunity Employer and welcome applications from people of all backgrounds.

Applications will be accepted from 15 October - 16 November 2026.

#LI-KP1#IGNT#LI-Onsite

📌 Cruise Sales Consultant - Broadbeach, QLD (Queensland)
🏢 Flight Centre
📍 Queensland