About the role

Join the team at Noosa Harbour Resort as a full-time Resort Receptionist/Front Office Manager. This role is based in the vibrant coastal town of Noosa Heads, Queensland. You will be responsible for delivering exceptional customer service and managing the day-to-day operations of the front office.

What you'll be doing
Providing a warm and qualified welcome to all guests
Handling guest check-ins and check-outs efficiently
Responding to guest inquiries and resolving any issues promptly
Maintaining accurate guest records and handling all financial transactions
Coordinating with other departments to ensure a seamless guest experience
Implementing and adhering to company policies and procedures
Contributing to the overall success and growth of the resort
Directing Trades and Maintenance staff to any repairs necessary
Launching and Packing away non motorised watercraft
Helping with any other issue that may arise.

What we're looking for
Experience in a similar front office or reception role within the hospitality industry




Excellent communication and interpersonal skills with a focus on customer service
Strong organisational and multitasking abilities
Proficient in using hotel management software especially (Resly)
A friendly, professional, and adaptable approach to handling a variety of tasks and guest requests

What we offer

At Noosa Harbour Resort, we are committed to providing a supportive and rewarding work workplace. You will have the chance to develop your skills and grow your career within a dynamic and passionate team. We offer competitive remuneration.

About us

Noosa Harbour Management is a leading provider of premium resort and hospitality services in the heart of the Sunshine Coast. We pride ourselves on delivering exceptional experiences for our guests and creating a vibrant, inclusive workplace for our employees. With a strong focus on sustainability and community engagement, we are dedicated to making a positive impact on the local region.

If you are excited to join our team, apply now.

📌 Resort Receptionist/front Office Manager Noosa Heads
🏢 Noosa Harbour Management
📍 Noosa Heads