Fusion Partners, one of the Central Coast's leading accounting firms, is seeking a full-time Client Service Officer to join our Erina office.

This is a great opportunity for someone looking to build a long-term career in business administration or accounting.

This role will give the right candidate an opportunity to gain broad exposure across business administration, Xero, Client ATO management and SMSF matters, while developing strong client service skills in a qualified and supportive setting.

Key Responsibilities
Responding to client queries
Assisting the accounting team
Actioning client correspondence and document management
ATO management of deadlines through the ATO Tax Agent Portal
Admin day to day tasks

About You
Robust attention to detail and excellent organisational skills




Excellent communication skills through phone, email and face-to-face
Confident using technology and document programs
Able to manage changing priorities
Willingness to learn new skills and processes
Experience with Xero Practice Manager (XPM), BGL and ATO Agent Portal
Previous experience in an Australian accounting practice or customer/client facing roll

What we offer
Full training and career development
Supportive team environment
Modern office in Erina
Opportunities for progression within the firm

If you have any questions, please reach out to Fiona on @fpcc.com.au or 02 4367 3*.

📌 Client Services Officer Gosford
🏢 Fusion Partners Central Coast
📍 Gosford