AFCA is seeking an accomplished Lead Ombudsman, Banking & Finance, to shape outcomes impacting consumers, financial firms and the sector. You will lead a nationwide team of Ombudsmen and Adjudicators, ensuring decisions are fair, timely and principled.
Reporting to the Deputy Chief Ombudsman, you will drive strategic leadership, stakeholder engagement and industry standards, while delivering meaningful social impact.
📌 Chief Ombudsman, Banking Sydney
🏢 AFCA
📍 Sydney