Salary: $46,000 – $58,000 per month TRS - Public Sector in NSW is seeking a Call Centre Officer for multiple NSW locations (Newcaste, Bathurst, Parramatta, Wollongong). The role supports a NSW Government Department's shared services by handling initial customer enquiries and maintaining the CRM data base.
Key accountabilities include delivering high quality service in a high-volume centre, referring complex queries to the Centre of Expertise, keeping policy knowledge updated, and maintaining accurate records.
📌 Nsw Government Call Centre Specialist — Crm & Customer Care Sydney
🏢 TRS
📍 Sydney