We’re looking for an experienced Floor Supervisor to join our team at Recent Shanghai, located at Chatswood Chase.

Our ideal Floor Supervisor has at least 2 years' experience supervising the floor in a busy, high-volume restaurant, ideally in a shopping centre or Asian dining setting. They lead from the front: running the floor during peak service, briefing and inspiring the team, and stepping in wherever they're needed.

Key responsibilities
Lead and supervise the floor team during busy service periods
Brief, motivate and support staff throughout each shift
Step in wherever needed
Deliver warm, confident service so every guest has a great experience
Handle POS transactions and cash
Oversee opening and closing procedures




Assist with rosters and staff training
Maintain high standards of presentation, cleanliness and service

About you
2+ years' experience supervising the floor in a busy, high-volume restaurant
Current NSW RSA required
Bilingual with excellent English is highly regarded (Mandarin or Cantonese preferred)
Calm under pressure
Take pride in outstanding customer service
Comfortable with POS systems, opening and closing procedures, and cash handling
Available to work weekends, nights and public holidays
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📌 Floor Supervisor Willoughby
🏢 New Shanghai
📍 Willoughby