The Coles Group is seeking a Customer Transformation Lead – Project Portfolio to elevate the CX portfolio's governance, readiness and delivery confidence across projects funded for customer experience improvements.
Reporting to the Head of Customer Experience Transformation, you will set standards, challenge investment readiness and partner with delivery leaders to ensure transparent governance, milestones and advantage ownership. Hybrid work options available.
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📌 Customer Experience Transformation Lead: Portfolio & Delivery Melbourne
🏢 The Coles Group
📍 Melbourne
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