Customer Service Officer
Casual
YMCA Aquatic and Event Services Ltd
SA Aquatic and Leisure Centre, Oaklands Park SA
Adelaide Aquatic Centre, North Adelaide SA The Customer Services Officer is the face of the Centres and plays an important role in ensuring our members and patrons receive exceptional customer services in an environment where they can Play, Train and Perform. Essential Criteria
Exceptional customer service ability, with the ability to problem solve and communicate effectively to customers
Robust sales and customer service background preferable in the fitness industry
Previous experience working in a team environment and foster a positive & qualified culture
Proficient computer skills
Microsoft Office
Outlook, Word, and Excel
Experience with handling cash, point of sale and EFTPOS transactions
Flexibility to pick up extra shifts as they arise when required.
You must be reliable and able to work autonomously.
Confident & enthusiastic
Have a willingness to support others, work cooperatively as part of a team and be adaptable
Be self-motivated with excellent personal presentation and a positive and skilled attitude Desirable Criteria
Must have a pro-active attitude




Attention to detail and accurate data entry skills
Must be reliable, responsible & punctual
Willingness to learn and ability to communicate effectively
Confident, positive disposition
Ability to work in a diverse environment
Work well under pressure Qualifications
Current National Police and Working with Children Checks
Current Provide First Aid and CPR Certification Benefits
Opportunities available to advance your career
Access to all centre facilities as part of employmentAccess to employee Health & Wellness Programs
Employee discounts on products
Employee Assistance Program offering counselling and support services.
Complimentary annual flu shots. You must have the right to live and work in in Australia to apply for this role. Child Safety SSALC/Y Aquatic is committed to child safety. All applicants undergo reference checks, a Working With Children Check, Criminal Check and completion of a Medical Declaration form. YMCA Aquatic and Event Services are proud to be a 2025 Circle Back Initiative Employer, we commit to respond to every applicant.

📌 Customer Service Officer Adelaide
🏢 Y Aquatic
📍 Adelaide