JLG Industries are seeking an organised Field Service Coordinator to manage the day-to-day operations of our Field Service team based in our Eagle Farm facility.

The Field Service Coordinator is responsible for achieving set operational KPI’S for the field service operation within the nominated region.

The Field Service Coordinator will also liaise with the appropriate managers and team members in order to achieve the set KPI’S.

About JLG

JLG Industries is one of the world’s leading designers, manufacturers, and marketers of Access Equipment. As a company, JLG is committed to being an employer of choice and providing a superior work setting for our people.

Key Responsibilities:
Coordinate field service technician’s daily activities
Answering calls on behalf of the service department and the branch
Logging and allocating service jobs for the field technicians
Responsible for posting all internal and external field service jobs
Generating Field service reports for management
Quoting additional jobs to customers that field technicians report




Coordinating and scheduling van stock takes - as required
Coordinate with spare parts to ensure parts are ordered for technician jobs
General administrative duties

About You
Previous experience in coordinating a team of technicians
Strong organisational skills with excellent attention to detail
Ability to multitask and meet deadlines in a changing environment
Confident using MS Office (Word, Excel, PowerPoint) and CRM systems
Robust communication skills and a professional, positive attitude
Mechanical understanding - desirable

What We Offer
A reliable role in a well-established organisation
Supportive team environment & training provided
Varied and hands-on administrative work

At JLG Industries, we are committed to fostering a work environment where everyone feels included, respected and treated fairly. We recognise that diversity strengthens our team and actively encourage applications from women and Indigenous candidates.

APPLY NOW!

📌 Field Service Coordinator Eagle Farm
🏢 JLG Industries
📍 Eagle Farm