Full Job Description
Location: Girraween, NSW
Salary Package: $70,000-$72,000 + super

Role Highlights:
This is a great opportunity for a customer-focused individual to join a successful, family-owned business with an established presence in the market.
Working closely with customers, warehouse and distribution teams, you will play an integral role in providing exceptional customer service and ensuring the smooth day-to-day management of customer accounts.
You will be supported with a comprehensive training programme, allowing you to build your product knowledge, develop your skills and become a valued member of a friendly and supportive team.

Key Responsibilities:
Build and maintain solid customer relationships, providing ongoing account support
Assist with pricing enquiries, invoicing, credits and general account queries
Liaise with warehouse and distribution teams to coordinate orders and deliveries
Develop product knowledge to confidently assist customers with product-related enquiries
Maintain accurate customer records and manage enquiries using internal systems
Work collaboratively with internal departments to ensure effective daily operations
Deliver professional, responsive and customer-focused service in a rapid-paced environment





Candidate Profile:
Must be an Australian Citizen or have full working rights in Australia
Previous experience in customer service, account management or a similar role is preferred
Strong communication and relationship-building skills
Confident using computers, including Microsoft Excel, with the ability to pick up new systems quickly
Positive attitude with a willingness to learn and develop
Reliable, organised and able to manage competing priorities
Comfortable working autonomously while contributing to a team
Flexible and willing to work within the required operational hours

Culture & Perks:
Join a successful, family-owned business with a welcoming and supportive team
Comprehensive induction and ongoing training
Opportunity to build your skills and develop within an established business
Work with reputable brands and premium products
Friendly, collaborative and fast-paced working environment
Regular company events and team activities
On-site gymnasium with a full-time personal trainer
Catered lunch provided every Monday

How to Apply:
Click the apply button or send your CV directly to @tempandagnew.com.au.

📌 Customer Service Representative Sydney
🏢 Temp and Agnew
📍 Sydney