Customer Service Representative | Casual | Temporary Position

Are you looking to break into the call centre industry or gain valuable office-based customer service experience? If you have a background in Hospitality or Retail, we want to hear from you!

We are currently recruiting enthusiastic, customer-focused individuals for a short-term project running through November. This position will combine verbal and written communication skills in a fast paced administrative role.

Position Overview
Role: Contact Centre Customer Service Representative and Administrative
Contract Duration: 1 Month (November)
Location: French's Forest
Hours: Full-Time / Casual shifts available (Monday - Friday)

What You'll Do
Handle inbound and/or outbound customer inquiries with professionalism and empathy.
Update customer details and log interaction notes accurately in our system.
Provide high-level service in a fast-paced team setting.
Apply your hospitality or retail experience to deliver a positive, customer-first experience.

What We’re Looking For
Experience:



Previous retail or hospitality background (baristas, floor staff, retail assistants, waitstaff, receptionists, etc.).
Communication Skills: Transparent, confident verbal communication and solid active listening skills.
Tech Literacy: Comfortable using computers, navigating multiple software screens, and typing while talking.
Availability: Full availability to commit to the 1-month contract.

Mandatory Requirements
Police Check: Must have (or be willing to undergo) a clean National Police Check.
Work Rights: Full working rights in Australia.

Why Apply?
Foot in the Door: Get your foot in the door with a major client and build valuable industry connections.
Future Opportunities: Potential for further contracts or ongoing opportunities down the track for top performers.
Career Stepping Stone: Gain legitimate corporate call centre experience to boost your resume.
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📌 Customer Service Representative Casual Temporary Position Sydney (Australia)
🏢 OracleCMS Gold Coast
📍 Australia