Warehouse Pick & Packer / Customer Service

The Explore Life | Burleigh Heads, Gold Coast

Permanent Part time | 4 Days Per Week | Immediate Start

We're looking for a reliable, organised and motivated person to join The Explore Life team at our Burleigh Heads warehouse.

The Explore Life is a growing Australian outdoor lifestyle brand specialising in camping, 4WD and adventure gear.

This is a hands-on role combining warehouse pick and packing, inventory management and customer service. We're looking for someone who can work independently, has great attention to detail and enjoys being part of a small team.

There's also plenty of opportunity to grow with the business.

What You'll Be Doing
Picking, packing and dispatching customer orders
Responding to customer enquiries via email and other channels
Processing orders, returns and exchanges through Shopify
Assisting with inventory management, stocktakes and stock replenishment
Receiving and organising incoming stock deliveries
Resolving order and dispatch issues
Keeping the warehouse clean, organised and running efficiently
Supporting the wider team during busy periods and promotions

What We're Looking For
Previous customer service experience is essential




Experience with Shopify or similar e-commerce platforms
Understanding of inventory management and warehouse processes
Strong attention to detail and organisational skills
Good computer skills and confidence learning recent systems
Reliable, proactive and able to work independently
A positive attitude and willingness to get involved
Comfortable with the physical requirements of warehouse work

Experience with ShipHero or other warehouse management systems would be an advantage.
Forklift Licence ideal.

Position Details
Location: Burleigh Heads, Gold Coast
Employment: Permanent part time, 4 days per week
Salary: $60,000 per annum pro rata (full-time equivalent) + super
Start Date: Immediate
Availability: Must be available to work throughout the busy Christmas and New Year period
Growth: Opportunity to take on more responsibilities as the business expands

Why Join The Explore Life?

You'll be joining a growing Australian brand with a friendly, close-knit team and a relaxed, hands-on working setting.

We're looking for someone who takes pride in their work, enjoys variety and wants to be part of a business that's continuing to grow.

📌 Warehouse Pick & Packer / Customer Service Burleigh Heads
🏢 The Explore Life
📍 Burleigh Heads