Digital & Business Transformation Lead - Smarter Ways of Working, Real Results
Digital & Business Transformation Lead - Build Smarter Ways of Working, Deliver Real Results
Office in the Northern Suburbs of Melbourne with FREE onsite parking
Exciting career opportunity with a global building products manufacturer
Join a global leader in sustainable building products and an Australian manufacturer
Are you tired of living and working in poor quality buildings?
Kingspan people believe all buildings should be warmer, drier and healthier, and that we have the building solutions that can help.
Why You'll Love to Work Here
At Kingspan, we believe in rewarding hard work and helping our people thrive.
You will:
Be surrounded by passionate people who want better buildings
Have competitive pay and a generous bonus structure
Have access to Beny, an online platform offering 100's of discounts across insurance, gym membership, movie tickets, electricity bills and much more
Participate in our Reward & Recognition framework that includes on-the-spot, optional flu vaccinations, service and annual staff awards, birthday leave, paid volunteer leave, and Long Service Leave above legislated requirements
Paid Parental Leave to support you and your family
Access to discounted Kingspan products
Access to our Employee Assistance Program (EAP) for you and your family including counselling, dieticians, legal, financial assistance and more
Work in a modern, sustainable facility for a global company that prioritises the planet and its people
Receive ongoing training and a regular review process with growth opportunities across the global business
Onsite coffee and fresh fruit in the office
Work in a supportive and inclusive workplace culture
Flexible working arrangements
About Us
Kingspan Insulation Australia is part of the Irish-based Kingspan Group Ltd, a global leader in high-performance insulation and building envelope solutions operating in more than 80 countries worldwide.
Our mission is to accelerate a net zero emissions future with the wellbeing of people and planet at its heart.
We're growing fast, with an ambitious 5-year plan to expand our product range across Australia and New Zealand, and we're building our team to match.
This is your opportunity to join us!
At Kingspan, we make buildings healthier to live and work in.
Join The Kingspan Team
Do you love turning complex processes into straightforward, working solutions?
We're looking for a Digital & Business Transformation Lead to own and deliver our Australia and New Zealand transformation roadmap, creating practical improvements that save employee time, strengthen processes,



improve the customer experience and deliver measurable commercial value.
About the role
Reporting to the Managing Director ANZ, we're looking for a hands‐on transformation leader to own and deliver our ANZ digital and business transformation roadmap.
This isn't a "coordinate from the sidelines" role.
You'll work directly with our people to understand how work really gets done, then design, build, configure and land practical solutions that save time, simplify processes, improve the customer experience and deliver measurable commercial value.
You'll take initiatives end to end, from spotting the opportunity and mapping the process through to build, rollout, adoption and benefits tracking, working alongside employees, subject matter experts, IT, Group Digital and external partners.
What You'll Be Doing
This is a hands‐on role with the autonomy to make it your own, backed by a collaborative team.
Key responsibilities will include but not be limited to:
Roadmap ownership:Develop, prioritise and deliver the ANZ digital and business transformation roadmap, and be accountable for its progress and outcomes
Opportunity discovery:Work directly with employees and subject matter experts to understand work at process level, remove unnecessary activity and define opportunities in process improvement, workflow, data, automation and AI
Hands‐on solution delivery:Map and redesign processes, then prototype, configure, build, test and implement practical solutions on approved platforms, engaging specialist support while keeping accountability for delivery
End‐to‐end initiative ownership:Take initiatives from business case through design, implementation, training and adoption, then hand over into business-as-usual
Process improvement:Simplify, standardise and document cross‐functional processes, with clear responsibilities and controls that work for frontline users
Customer and employee experience:Design around user needs so interactions are simpler, faster and more reliable
Business cases and prioritisation:Define the problem, value, cost, risk and scope, and recommend priorities based on business impact, feasibility and capacity
Value realisation:Set baselines and targets for time saved, cost reduced, service improved, revenue enabled and errors removed,



then report on the benefits realised
Cross‐functional delivery:Lead collaborative delivery with Commercial, Customer Service, Operations, Supply Chain, Finance, Marketing, HR and other functions, while functional owners stay accountable for subject matter decisions
Technology alignment and governance:Partner with IT and Group Digital to make sure solutions are secure, scalable, supportable and compliant
Change and adoption:Deliver communications, training and guidance, and address barriers until new ways of working are embedded
Delivery transparency:Keep plans, risks and benefits clear, elevate obstacles early and give concise, outcome‐focused executive updates
Continuous improvement capability:Build improvement capability through coaching, reusable templates and a network of subject matter experts and champions
What will make you successful
Have working knowledge of SAP, Microsoft 365 including Dynamics, Power Platform, Power BI, AI‐enabled tools, and training in Lean, Six Sigma, change management or agile (highly regarded)
Have a relevant tertiary qualification (business, technology, engineering, digital, operations or similar) or equivalent professional experience
Have a proven record of personally delivering business improvement or technology‐enabled change, from discovery through to adoption and measured benefits
Have strong process mapping, problem‐solving and business analysis skills, and enjoy simplifying cross‐functional workflows
Have hands‐on experience configuring or building workflow, automation, data, collaboration or customer‐facing solutions
Are confident developing roadmaps, business cases and delivery plans with clear success measures
Build trust and influence frontline employees, senior leaders, IT teams and partners without relying on direct authority
Have sound knowledge of information security, data privacy, systems integration and technology governance
Take ownership, back yourself to make decisions and enjoy working with a high degree of autonomy
Are curious, commercially minded and always looking for better ways to work
Enjoy working with purpose and want to help shape healthier, more sustainable buildings across Australia and New Zealand
Have experience in manufacturing, building products, distribution or another multi‐site operational business (highly regarded)
Ready to Take Your Transformation Skills to the Next Level?
If you're an experienced transformation professional looking to join a market‐leading organisation where your contribution is recognised and rewarded, we'd love to hear from you.
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📌 Digital & Business Transformation Lead - Smarter Ways Of Working, Real Results (Melbourne)
🏢 Kingspan Insulation
📍 Melbourne