Manager Operations (incl procurement / contracts)
Our client is a NSW government agency that buys, manages and transfers land to local councils and other NSW Government agencies - with theland being used to deliver more public open spaces, green corridors and infrastructure like rail and roads
Role Description:
The Manager Operations will be responsible for leading operational functions, driving service delivery outcomes, managing stakeholder relationships and providing leadership across business operations
Responsibilities:
Lead the day-to-day business administration function for the agency to ensure smooth operations across the team; including coordination, reporting and document management
Lead and oversee procurement activities undertaken by team members; ensuring compliance with NSW Government procurement policies, probity requirements and organisational procedures
Provide guidance and quality assurance on procurement documentation, sourcing strategies and evaluation processes to support effective and compliant outcomes
Monitor and administer contracts and service providers - with a key focus on the Ground Maintenance and Bushfire Risk Mitigation Contract; ensuring deliverables, timelines, and KPIs are met
Support Work Health and Safety (WHS) compliance, including oversight of contractor WHS performance, maintaining records, and ensuring adherence to safety requirements and standards
Assist with the development, implementation, and review of operational procedures, risk management practices and compliance frameworks
Prepare and oversee reports, dashboards, and performance tracking related to procurement, contracts and operational service delivery.




Coordinate and support audit activities, inspections and regulatory compliance; ensuring accurate documentation and timely responses.
Drive continuous improvement initiatives across operations, procurement governance and contract management practices
Liaise with internal stakeholders and external partners to support effective service delivery and operational outcomes.
Ensure accurate oversight of financial, contractual, and operational data within relevant systems
Skills and Experience:
Strong operational management, people leadership, stakeholder engagement and strategic delivery experience
Experience with implementation of the NSW Procurement Policy Framework
Project Management skills
Experience in the development of policies
Experience managing day-to-day administration while ensuring strict compliance with procurement, probity, WHS and regulatory frameworks
Experience working across procurement and contract management activities while providing oversight and assurance across team members
Experience managing complex contracts and service providers
Consultant: Colin Massey
Keywords: Operation Management, Manager Operations, NSW Procurement Policy Framework, NSW government, procurement, contract management, performance tracking, service delivery, data, reporting, regulatory compliance, audit
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📌 Manager Operations (Incl Procurement / Contracts) (Sydney)
🏢 AAR Consulting Group
📍 Sydney