ROLE PURPOSEDeliver high-quality, patient-centred CPAP therapy assessment, education, and ongoing support to patients diagnosed with sleep apnoea, enabling successful initiation, adherence, and long-term treatment outcomes.The CPAP Consultant is responsible for clinical CPAP treatment and initiation processes, patient education, therapy setup, troubleshooting, follow-up care, detailed clinical communications to referring physicians and product recommendations, supporting marketing driven CPAP promotions and sales while also contributing to clinic operations, stock management, and the maintenance of CPAP Victoria's professional and cultural standards.ROLE RESPONSIBILITIES & ACCOUNTABILITIES1.
Deliver CPAP Consultation & Patient EducationScope: Patient assessment, therapy initiation, educationOutcome: Confident patients and effective commencement of CPAP therapyTreat patients referred for CPAP therapy in line with clinical guidelines and prescriptionsEducate patients on sleep apnoea, CPAP therapy benefits, and treatment expectationsProvide clear instruction and practical training on CPAP device operation, cleaning, and maintenanceRecommend appropriate CPAP devices, masks, and accessories based on individual clinical needs, comfort, and lifestyleSupport patients with mask fitting and comfort optimisationAdvocate for patients, ensuring they understand and remain engaged in their therapy journey2.
Provide Ongoing Therapy Support & Follow-UpScope:Follow-up consultations, adherence monitoring, troubleshootingOutcome: Improved compliance and sustained therapy outcomesSchedule and conduct follow-up appointments to assess therapy adherence and effectivenessTroubleshoot therapy issues, including mask fit, comfort, pressure tolerance, and device performanceAdjust therapy solutions in line with scope of practice and prescriptionsMonitor patient progress and escalate concerns to physicians where requiredProvide guidance on sleep hygiene to support therapy effectiveness and overall sleep quality3.
Collaborate with Healthcare ProfessionalsScope: Multidisciplinary communication, clinical coordinationOutcome:



Coordinated patient care and physician confidenceWork collaboratively with doctors, sleep physicians, and allied health professionals - Consistently provide professional updates on CPAP patient progress where required to referring physiciansEnsure adherence to medical prescriptions and referral requirementsSupport patient care and referral requests by coordinating and recording important prescription information, CPAP therapy setup, and ongoing follow up4.
Maintain Accurate Clinical DocumentationScope: Patient records, compliance documentationOutcome: Accurate records and continuity of careMaintain detailed and accurate patient records, including assessments, recommendations, follow-up outcomes, and therapy adjustmentsDocument therapy plans and changes in line with CPAP Victoria expectations for accurate record keeping and recallEnsure confidentiality and data accuracy across all patient documentation5.
Manage Clinic Sales & Stock ResponsibilitiesScope: Stock control, product sales, merchandisingOutcome: Stock availability and appropriate sales outcomesMonitor and manage clinic stock levels of CPAP devices, masks, and accessoriesPlace and receive stock orders, unpacking and checking items for accuracyMaintain organised product displays within the retail and consulting areasAssist patients with accessory and product selection, providing personalised recommendationsProcess product returns, exchanges, and warranties in accordance with company policiesConduct stocktakes and report discrepanciesEnsure pricing and monthly sales and promotions are accurate and implemented as directed6.
Support Clinic Operations & MaintenanceScope: Clinic readiness, equipment hygiene,



daily operationsOutcome: Protected, professional, and efficient clinic environmentPrepare the clinic for opening, ensuring all areas are clean, organised, and patient-readySterilise and prepare reusable equipment, adhering to infection control standardsMaintain consulting rooms and clinic spaces to a high standard of cleanliness and presentationFollow up overdue trial patients, ensuring timely return and condition of trial equipmentClean and maintain trial stock, ensuring hygiene and readiness for patient useOrder stationery and clinic supplies as requiredClose the clinic at end of day, completing security and preparation tasks7.
Contribute to Team & Clinic CollaborationScope: Team communication, operational supportOutcome: Consistent service delivery and team effectivenessRespond promptly to internal phone and email enquiriesParticipate in team meetings and training activitiesSupport clinic operations during periods of increased demandEscalate maintenance or clinic operational issues to the Territory Manager8.
Promote Culture, Quality & Professional StandardsScope: Behaviour, culture, complianceOutcome: Consistent standards and positive workplace cultureUphold and promote CPAP Victoria's and Resmed's culture, values, and service ethosDemonstrate professionalism in presentation, communication, and conductProactively model positive behaviours aligned with the organisation's vision and missionCommit to ongoing learning, staying informed of CPAP technologies, products, and best practiceJoining us is more than saying "yes" to making the world a healthier place.
It's discovering a career that's challenging, supportive and inspiring.
Where a culture driven by excellence helps you not only meet your goals, but also create new ones.
We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.
If this sounds like the workplace for you, apply now!
We commit to respond to every applicant.
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📌 Cpap Therapy Consultant & Patient Education (Melbourne)
🏢 MEDIFOX DAN
📍 Melbourne