What Part Time Receptionist Welcoming Front Desk PositionWhy Choose W Melbourne?
Competitive Market Salary & Annual Reviews : benefit from a competitive salary with a salary review every JulyComplementary Overnight Meals : enjoy freshly prepared chef‐made meals to keep you fueled and feeling your best on overnight shiftsExclusive Discounts : generous food & beverages at all Marriott‐managed hotels + global Marriott room discounts + 600+ local retailers discounts – all to treat yourself and your loved onesMentor & Buddy Program : we set you up for success with our onboarding program, monthly check‐in and development planningCareer Growth : global and interstate opportunities with Marriott International, across nearly 40 distinct brands in 143+ countriesPrime Melbourne CBD Location : steps from public transport and parkingBirthday Perks : enjoy your special day with a paid day offCommunity Engagement : join W Melbourne's Take Care initiatives and make a differenceAward‐Winning Workplace : third‐consecutive‐year Great Place to Work certified, with celebrated hatted restaurants, bars, and event spacesReferral Bonus : bring your friends and work alongside your tribeAbout the Hotel – W MelbourneW Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane.
The luxury hotel takes its design cues from Australia's cultural capital and provides the back‐lane entrance keys to what's New/Next in the city.
Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city's history.
There are four electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra‐contemporary event space.
W Melbourne is set to be the place to see and be seen in.A Glance at What You Will DoWork overnight shiftsComplete end‐of‐day activities including posting charges to accounts, running night audit backup, and roll the dateProcess all payment types, adjustment vouchers, paid‐outs, correction vouchers,



and miscellaneous chargesSell a room/accommodation to guests without reservations based on availabilityOperate telephone switchboard station, process requests for wake‐up calls, and print/create reportsActivate or reissue room keys using electronic key machineCount bank at end of shift and secure bank.
Balance and drop receipts according to Accounting specificationsProcess guest check‐ins/outs using OPERA, verifying identity, securing payment, and assigning roomsRespond to questions, concerns, and requests using W service standardsReview billing discrepancies, post charges, and ensure accurate final accounts with next‐level precisionSupport Marriott Bonvoy enrolments and make guests feel like part of the Marriott International familyBring our Whatever/Whenever brand culture to life with every guest interactionWhat Sets You Up for SuccessFull Availability for overnight shiftsPrevious experience in hotel front office is highly desirableDemonstrated experience with OPERA hotel PMS is advantageousA proactive and upbeat demeanor that inspires excellenceA genuine passion for creating standout guest experiences and consistently going above and beyondKeen to take on new challenges and grow within your careerA balance of professional polish with creative flair, staying true to W's playful, boundary‐pushing brandBenefits and PerksCompetitive Market Salary & Annual Reviews, including salary review every JulyComplementary Overnight MealsExclusive Discounts on food, beverages, room bookings and local retailersMentor & Buddy Program and monthly check‐insGlobal and interstate career growth opportunitiesPrime Melbourne CBD LocationBirthday Perks: paid day offCommunity Engagement through Take Care initiativesAward‐Winning Workplace certified Great Place to WorkReferral BonusEqual‐Opportunity StatementMarriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people‐first culture.
We are committed to non‐discrimination on any protected basis, such as disability, veteran status, or any other basis covered by applicable law.
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📌 Part-Time Receptionist: Welcoming Front Desk Pro (Melbourne)
🏢 Cushman & Wakefield
📍 Melbourne