Administration & Customer Service OfficerPublic Sector People is working with a Local Government Departmentto recruit Administration & Customer Service Officers for temporary assignments across various Council locations.These opportunities are suited to experienced administration and customer service professionals who are confident working in busy environments, managing competing priorities and providing a high standard of service to both internal and external customers.About the RoleYou'll provide administration, business support and customer service across various Council teams, helping ensure smooth day-to-day operations and effective service delivery.Duties may include managing correspondence, responding to customer enquiries, processing applications and documentation, data entry, record keeping and assisting with financial and administrative transactions.
You'll need to be comfortable navigating multiple systems and picking up new processes quickly.Key DetailsLocation: Various Sunshine Coast office locationsRate: $***** - $***** per hour + SuperHours: Full-time, 38 hours per weekRoster: Monday to Friday, between 8:00am and 5:00pmContract:



Temporary assignments with potential for extensionKey ResponsibilitiesProvide high-quality administration and business support across Council teamsRespond to enquiries via phone, email and internal systemsDeliver professional customer service to internal and external stakeholdersPrepare and process documentation, applications and approvalsMaintain accurate records and update internal databasesAssist with financial, procurement and transactional processes as requiredManage competing priorities while maintaining accuracy and attention to detailContribute to continuous improvement and uphold Council service standardsAbout YouPrevious government experience, particularly within local government, is highly regarded but not essentialStrong administration and/or customer service experienceComfortable managing a high volume of work accuratelyConfident using multiple systems and learning new platforms quicklyStrong written and verbal communication skillsProfessional and confident dealing with a range of customers and stakeholdersHighly organised with robust attention to detail
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📌 Administration & Customer Service Officer (Queensland)
🏢 Public Sector People
📍 Queensland