Tidal Insurance Brokers is seeking a reliable, conscientious and highly organised Broker Assistant to join our growing team.We're looking for someone who takes ownership of their work, follows through on commitments, manages their tasks effectively and takes pride in getting things right the first time.
This is a role for someone who is dependable, proactive and committed to delivering a high standard of service.Broker Assistant (Insurance) | Client Service & Insurance AdministrationArundel, Gold Coast QLDFull-TimeTidal Insurance Brokers is seeking a reliable, conscientious and highly organised Broker Assistant to join our growing team.We're looking for someone who takes ownership of their work, follows through on commitments, manages their tasks effectively and takes pride in getting things right the first time.
This is a role for someone who is dependable, proactive and committed to delivering a high standard of service.About UsTidal Insurance Brokers is a Gold Coast-based insurance brokerage specialising in Commercial and Personal Insurance.
We are known for our responsive service, strong insurer relationships and structured systems that deliver quality outcomes for our clients.The RoleWorking closely with our Commercial Broking team,



your responsibilities will include:Supporting brokers with day-to-day insurance administrationPreparing client and policy documentationLiaising with insurers regarding renewals, endorsements and policy amendmentsManaging client records, file notes and policy maintenancePreparing claims histories and other supporting documentationManaging follow-ups, diaries and outstanding tasksAssisting with compliance requirements and file reviewsProviding professional service via phone and emailAbout YouYou are:Reliable, punctual and accountableOrganised and process-drivenConscientious with solid attention to detailAble to manage multiple priorities effectivelyProactive and willing to take ownership of your workProfessional in your communication and presentationYou will also have:Tier 1 General Insurance qualification (completed or in progress)Strong computer skills and proficiency in Microsoft OfficeExcellent written and verbal communication skillsAustralian citizenship, permanent residency or unrestricted working rightsExperience as a Broker Assistant, Insurance Administrator or within an insurance brokerage is highly regarded.
Experience with Insight software is advantageous, but not essential.What's on OfferCompetitive salary + superannuationOngoing training and professional developmentSupportive and collaborative team environmentStable, long-term career opportunityStrong work-life balance
#J-*****-Ljbffr

📌 Broker Assistant (Gold Coast)
🏢 Tidal Insurance Brokers
📍 Gold Coast