Zudello is a quick-growing Australian SaaS company helping mid-market and enterprise businesses eliminate manual finance operations.We work with organisations that are still drowning in invoices, purchase orders, approvals, supplier emails, spreadsheets, and clunky finance processes.
Our AI platform fixes that — automating the heavy manual work across procure-to-pay and order-to-cash, and integrating with ERPs like NetSuite, MYOB, Sage Intacct and SAP.Customers like HUB24 and Storage King use Zudello to process tens of thousands of documents every month with minimal human touch.We're in growth mode, scaling fast, winning larger customers, and building something meaningful in a massive category.We're looking for an Implementation Consultant who loves solving business problems, working with clients, and helping organisations run better.The RoleThis is a client-facing consulting and implementation role.Your main job?
Understand how customers work today, identify where the friction is, and help design a better way of working with Zudello.You'll work closely with finance, operations and procurement teams, running discovery, mapping processes, configuring solutions, guiding implementation, and helping clients get real value from the platform.You're not just there to gather requirements.You're there to lead customers through change, bring structure to messy processes, and make sure implementations actually succeed.What You'll Be DoingRunning discovery workshops and stakeholder interviewsMapping current-state processes across AP, AR, procurement and approvalsTurning messy, undocumented workflows into explicit implementation plansConfiguring Zudello to match each customer's business rules, workflows and ERP setupManaging client relationships and keeping projects movingSupporting testing,



training and go-liveBuilding trust with stakeholders from operational users through to senior decision-makersIdentifying ways customers can get even more value from the platform over timeAbout YouThis role suits someone who is commercial, curious, organised, and genuinely great with people.You're probably someone who:Loves talking to customers and understanding how businesses actually workCan quickly make sense of messy or unclear processesCommunicates clearly, confidently and professionallyBuilds trust easily with stakeholders at different levelsEnjoys solving operational problemsIs comfortable owning outcomes and keeping momentum in projectsPicks up systems quickly and is curious about automation and AIThrives in a fast-moving, high-growth environmentKnowledge & ExperienceWe're open to different backgrounds, but you'll likely have experience in:Client-facing consulting, implementation, business analyst or solution delivery rolesWorking with finance, procurement, operations or transformation stakeholdersBusiness process mapping and workflow designSaaS implementation, ERP consulting, onboarding or systems configurationFinance or ERP platforms such as NetSuite, MYOB, Xero, Sage, Cin7 or SAPExposure to AP, AR, invoicing, procurement, approvals or sales order workflows is highly regardedYou do not need to be a developer.But you do need to be technically curious, comfortable with software, and excited by what automation and AI can do in real business environments.Fast-growing Australian SaaS business in a huge categoryWork with modern AI and automation in real customer environmentsOwn meaningful client relationships and projectsBuild both consulting and commercial capabilityGet broad exposure across industries, businesses and use casesBe part of a clever, ambitious and supportive teamStrong opportunity to grow with the company as we scaleThis isn't a slow corporate consulting role.You'll have ownership.You're has not been typed as '
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📌 Implementation Consultant (Brisbane)
🏢 Zudello
📍 Brisbane