08 Nov
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Job Q
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Brisbane
Customer Service Specialist / Personal BankerAs our highly valued Customer Service Specialist based in Capalaba your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.You'll make an impact by:Helping customer meet their financial goals through our great value savings, insurance and personal lending productsDeliver sales and lending resultsSupporting our purpose of helping every Australian own their own home.To succeed in this role, you will enjoy:Learning recent things such as new products, services, and ways of workingChallenging yourself to go above and beyond with each customer conversationMeeting new people and building connections in your local communityHelping solve problems for customers by matching products and solutions to needsGetting results that help our customers achieve their financial and lifestyle goals!
Protecting customers through strict adherence and compliance to policies and regulationsWhy Great Southern Bank?
Whatever your role with us, you'll be part of a force for good.
We're owned by our customers right here in Australia, so our success benefits everyday people and families.
Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include:Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow.
Enjoy access to our wellbeing centre.Helping you to achieve your financial goals and positively impact your family and community.
We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!
Imagine working for a bank that truly helps people.
You can.At Great Southern Bank, we value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans,
people with disability, and the LGBTQ+ community.
We empower our people to do their best every day.We move with purpose, are curious about what's next, remain focused on what matters most, and are ready to find smarter ways to help our customers and communities thrive.Looking for your next customer service opportunity with an immediate start?
Join a well‐established FMCG organisation that is known for its fast‐paced environment, strong market presence, and supportive team culture.
This is an excellent opportunity to secure a short‐term assignment with the potential for extension while gaining experience within a respected industry leader.About the Company: Our client is a long‐standing FMCG business supplying a broad range of consumer products across Australia.
With a reputation built on quality, reliability, and exceptional customer service, they offer a friendly and collaborative workplace where team members are valued and supported.About the Role: We are seeking an experienced and motivated Customer Service Officer to join the team on an initial 6‐8 week assignment.Working Monday to Friday from 7:00am to 3:00pm, you will play a key role in delivering outstanding customer service while managing a high volume of enquiries and order processing activities.Key responsibilities include:Processing customer orders via phone, email, and live chatManaging returns, exchanges,
and customer enquiriesEnsuring accurate data entry and order processingMaking outbound calls to confirm order details and customer informationMaintaining and updating customer recordsBuilding strong relationships with customers and internal stakeholdersWorking collaboratively with the wider team to meet service and performance targetsAbout You: To be successful in this role, you will bring:Previous customer service experience in a busy environmentStrong attention to detail and accuracyExcellent communication and interpersonal skillsA professional and confident phone mannerHigh computer literacy and the ability to learn new systems quicklyThe ability to multitask and prioritise effectively in a fast‐paced environmentExperience using Dynamics 365 (highly advantageous)FMCG industry experience (highly regarded but not essential)What's on Offer?
$***** per hour + SuperMonday to Friday schedule with no weekend workInner South Brisbane locationAmple street parking availableOpportunity to gain experience with a well‐known FMCG organisationOur client is a leading national energy supplier, providing gas solutions to homes and businesses across Australia.
We are seeking a customer‐focused Customer Service Officer to join their Lytton team, assisting with customer enquiries, processing orders and supporting daily administration.Hours: Full‐time hours, Monday to Friday - no weekends!
Start times between 7:30am and 8:30am.Salary: $***** per hourBenefits: Opportunity for career growthAbout the role: Respond to customer enquiries via phone and email, process orders, maintain accurate records, liaise with internal teams, complete data entry and general administrative duties.About you: Previous experience in customer service or administration, strong communication skills, confident computer skills, high attention to detail, ability to manage competing priorities, reliable transport to Lytton, willingness to complete a police check, pre‐employment medical and drug and alcohol screening.Job Tags: N/AAll positions require a valid Date of Birth, proof of eligibility to work in Australia, and pass comprehensive background checks including police clearance.Contact: The hiring team will reach out via email after reviewing applications.
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