Australia — International Student Market822K inbound students *****) +10%1.
China 168K2.
India 128K3.
Nepal 57K4.
Vietnam 33K5.
Malaysia 26K3 international branch campuses in AustraliaOVERVIEW A growing higher education provider in Brisbane South is seeking a casual Student Support Administrator to join a supportive and friendly team.
This role involves providing customer support to students, including international students, while also assisting with administrative duties for the Campus Director.
The position is offered on a casual basis for three days per week with an immediate start.Key responsibilitiesDeliver excellent customer service to students in person, by phone and by emailAssist international students with enquiries about enrolment, timetables, fees and general student mattersAnswer phone calls and respond to the student support inbox in a timely mannerFollow up outstanding tuition fees and payment plansManage and maintain accurate student files and recordsUpdate student information in the student management systemSupport orientation sessions and onboarding of new studentsHelp students with basic access to learning platforms and student emailPrepare student letters and correspondenceAssist with attendance and course progress trackingRefer students to appropriate support services when requiredProvide administrative support to the Campus DirectorBook meetings,



manage appointments and make callsAssist with ad hoc administrative tasksHelp coordinate campus events and activitiesRequirementsCustomer-focused approach with a warm and skilled mannerReliable, punctual and committed work ethicAbility to problem-solve and use initiativeStrong organisational skills and attention to detailStrong written and verbal communication skillsConfidence using Microsoft Office including Outlook, Word and ExcelExperience in student services, education administration or customer service is highly regardedExperience working with international students is an advantageAbility to handle confidential information with discretion WHY THIS ROLE MATTERS Student support roles play an important part in helping students feel welcomed, informed and connected throughout their studies.
In higher education environments, strong administrative and customer service support can improve the student experience and help international students navigate enrolment, communication and campus processes more effectively.Bonus: Application adviceTailor your resume to highlight customer service, administrative and student support experienceInclude examples of supporting students or handling enquiries in fast-paced environmentsDemonstrate your communication skills clearly in your cover letterMention any experience working with international students or in higher education settingsHighlight your ability to manage confidential information and maintain accurate recordsBe prepared to discuss your availability and ability to start immediately
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📌 Student Support Administrator – Casual (Brisbane)
🏢 Uniglobalcareers
📍 Brisbane