Full-Time Receptionist – Specialist Orthodontic PracticeHornsby | Monday to Friday | Half-Day Fridays | No WeekendsImagine finishing your working week at lunchtime every Friday.If you're an experienced receptionist looking for a role where you can enjoy coming to work, feel part of the team and still have a little more balance in your week, this could be a lovely opportunity.You'll be joining a well-established specialist orthodontic practice in Hornsby, where you'll become part of a friendly, supportive team and play an important role in making every patient and family feel welcome and looked after.And one of the lovely benefits?
Fridays are a half day, giving you an early start to your weekend every week.OpportunityWe are looking for an experienced receptionist who is warm, organised and professional and genuinely enjoys working with people.You may already have experience in dental, medical or healthcare reception, or you may be an experienced receptionist from another professional setting who would love the opportunity to move into healthcare.
What matters most is that you bring strong reception and customer service skills, confidence communicating with people and a willingness to learn the specialist side of the role.Because orthodontic patients are often with the practice for quite some time, this is also a role where you can genuinely get to know the patients and families you are helping.
You'll become one of the familiar faces they see throughout their treatment rather than simply processing appointments from behind a desk.Why You'll Enjoy This RoleFull-time, Monday to FridayHalf-day every Friday – start your weekend earlyNo weekend workJoin a well-established specialist orthodontic practiceFriendly and supportive team environmentStructured training and established systems to help you settle into the roleOpportunity to learn and develop within specialist healthcareBuild genuine relationships with patients and familiesVaried reception and administrative responsibilitiesRemuneration reflective of your experience and skillsWhat Your Day Will Look LikeAs part of the reception team, you'll be one of the first people patients and families speak with and see when they visit the practice.Your day will include:Welcoming patients and families to the practiceAnswering telephone enquiries and assisting patientsScheduling and managing appointmentsHelping to keep the appointment book running smoothlyMaintaining accurate patient informationGeneral reception and administrative responsibilitiesCommunicating with patients throughout their treatment journeyWorking closely with the clinical team to support the day-to-day flow of the practiceWe'd Love to Hear From You If You...Have previous reception experienceAre warm, friendly and confident communicating with peoplePresent professionally both in person and over the telephoneHave strong customer service skillsAre organised and have excellent attention to detailEnjoy a role where there is plenty happening throughout the dayAre confident with computers and comfortable learning new systemsTake pride in your work and follow things throughEnjoy being part of a team and helping othersAre looking for a role where you can settle in, learn and become a valued part of the practicePrevious medical, dental or healthcare reception experience would be welcomed, but it isn't essential.
If you are an experienced receptionist with strong transferable skills and the right approach, the team is very happy to support you in learning the healthcare and orthodontic side of the role.A Few Important DetailsPosition: Full-timeDays: Monday to FridayLocation: Hornsby (not far from Hornsby station)Friday: Half dayWeekends: NoneRemuneration: Reflective of experience and skill levelCould This Be Your Next Role?
If you're an experienced receptionist looking for a role where you can bring the skills you already have, learn something new and become part of a welcoming specialist practice, we'd love to hear from you.Whether your experience has been in healthcare or another professional reception environment, if you enjoy working with people and take pride in making their experience a positive one, we would love to hear from you.
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📌 Receptionist-Specialist Practice Hornsby (Sydney)
🏢 Indigo HR
📍 Sydney