FCM Meetings & Events, is a specialised division of Flight Centre Travel Group that handles global corporate events, group travel, and strategic meetings.
Here, we believe creativity and commerciality aren't mutually exclusive.
Whether we're helping you host networking drinks, manage an annual conference for thousands or organise a small global team meeting, FCM Meetings & Events has the perfect blend of expertise, tools and knowledge to deliver a return on investment and engagement.As Head of Events, you'll lead the national events team, driving performance, growth, and team development across a diverse portfolio of projects.
You will play a pivotal role in shaping strategic customer partnerships, growing client relationships, and delivering exceptional event outcomes.
As a senior leader, you'll contribute to the direction of FCM Meetings & Events while fostering a collaborative, high-performing, and creative team culture.This role can be based in our Sydney, Melbourne or Brisbane office.What you will be doing:Lead the overall performance, growth, and development of the national events team while fostering a collaborative and high-performing cultureManage workflow, resource allocation, and project staffing to ensure the right skills are aligned to client and business requirementsRecruit, coach, mentor, and develop team members, supporting capability growth through structured training and development plansDrive business growth by partnering with Sales and Account Management teams to strengthen existing client relationships and support new business opportunitiesOversee project profitability,



pricing strategies, and commercial performance to deliver strong customer outcomes and business resultsPartner with Finance to achieve monthly and annual financial targets, while maintaining oversight of supplier payments, reconciliations, and work logsProvide leadership and support across event project teams, ensuring exceptional event delivery, operational excellence, and customer satisfactionYou'll be perfect for the role if you have:A minimum of 8 years demonstrated experience in project management within the event management and production industryProven track record in effective leadership and experience in training and mentoring team membersExperience in leading an operational teamDemonstrated effective customer service skillsKnowledge of project management processes, standards, and proceduresKnowledge of all major suppliers and relevant MICE products and destinationsExperience in P&L; management and driving productivity and profitWhat you'll enjoy:Culture:



you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia Current Zealand Pty LtdOur People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilityDevelopment:Individualised Learning & Development pathway optionsExclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and moreTravel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and moreBrightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from withinCorporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gymMental Health:Support and Employee Assistance Program for staff and familySocial:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in ****)Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leaveSustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment#LI-ME1#LI-Hybrid
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📌 Head Of Events (Victoria)
🏢 Flight Centre Travel Group
📍 Victoria