About Pathway
Pathway Talent brings together three businesses under one roof: Labour Hire Agency, Permanent Recruitment and Training.
We have a strong foundation, a clear purpose of powering Australia's care workforce and real room to grow.
Now we need the leader to take us there.
The Opportunity
This is an all-rounder General Manager with full P&L; and growth accountability across the Pathway group.
You'll steady the ship, then set the course - stabilising operations and building the structure, systems and team to scale the B2B business.
Core services offered by Pathway:
Agency / On-call: protect and improve service to existing clients while building external provider partnerships and larger managed-workforce arrangements.
Recruitment: lift internal performance and expand permanent, specialist, executive and volume recruitment to external clients.
Training: establish a credible training offer, starting with practical workforce development and progressing accredited delivery through the right RTO pathway.
What You'll Do
Own overall performance across Agency / On-call, Recruitment and Training, with accountability for growth, operations, customer outcomes, people, risk and financial sustainability.
Lead the transition from servicing our first B2B client to scaling the B2B growth model without compromising existing business service levels.
Personally lead priority business development: open doors, build a qualified pipeline, negotiate commercial terms and close anchor clients.
Build and coach leaders across workforce scheduling, labour hire,



recruitment and training, setting clear targets and removing duplicated or unclear accountability.
Improve operating systems and disciplines covering rostering, talent pools, onboarding, compliance, payroll/invoicing interfaces, workforce communications, CRM and management reporting.
Own budgets and business-unit P&Ls; improve pricing, gross margin, cost-to-serve, productivity and forecasting.
Ensure strong WHS, Fair Work, industrial relations, worker screening and sector-specific compliance, with appropriate governance for training activities.
About You
Senior GM or business-unit leadership experience in care workforce solutions, labour hire, recruitment, training or a related services sector
A track record of turning around or reigniting growth in a business, not just maintaining it
Commercially sharp, with full P&L; ownership and confidence modelling growth vs profitability trade-offs
A builder of systems, structure and teams that scale
A robust network and a genuine appetite for winning new business
Working knowledge of Fair Work, WHS and labour hire compliance; RTO exposure is a plus
Comfortable in a purpose-driven, not-for-profit environment that still runs on commercial discipline
What We Offer
Competitive Salary
NFP salary packaging, which boosts take-home pay
Real autonomy and the chance to shape the next chapter of the business
Apply
Send your resume and a short cover letter telling us about a business you've grown, how you did it, and what you'd do in your first 90 days at Pathway.

📌 General Manager - Pathway Talent (New South Wales)
🏢 Pathway Staffing Solutions
📍 New South Wales