You'll connect Queensland.
We'll connect you to an amazing career.
At Queensland Rail, connection is at the heart of everything we do—and it starts with you.
Our Travel network links communities across the state, delivering unforgettable tourism experiences and essential services for work, family, and medical care.
Learn more about Queensland Rail's purpose, people and progress - watch our short video here.Your OpportunityAs the Station Assistant you will join a small team where you'll provide exceptional customer service and keep our station and QR Travel fleet looking their best.
As a team you will play an key role to provide support to the electric tilt train (Bundaberg to Rockhampton) when it arrives at the station.
In addition to this, you will also be required to drive for extended periods of time to locations such as Rockhampton, Maryborough and Gympie to help move team members across deports when required.Temporary full-time position until August ****.Purpose that CountsAssisting with the loading and unloading of customers and luggage for train arrival and departure.General cleaning and maintenance duties of the station, bathroom facilities, baggage areas, gardens and train cleaning when required.Providing platform announcements and active platform management.Providing exceptional customer service to travelling customers and the local community – this includes assisting with customer luggage.Operating station machinery and equipment.Assisting with answering the phones.Reporting any safety concerns to the Operation Coordinator.ResponsibilitiesFor full position responsibilities please read this Position Description.Roster / HoursThis is a temporary full-time position until August **** which generally works between the hours of **** to **** as well as weekends and public holidays, so flexibility is required in this position.We are seeking to connect with someone who will have:The ability to work independently and in a teamStrong communication and customer focusSound computer skillsA strong work ethic and willingness to go the 'extra mile'A safety conscious attitudeThe ability to perform manual tasks, including cleaning and lifting luggage up to 20kgPrevious customer service or cleaning experienceYou must also hold a current 'C' Class Drivers Licence to be considered for this opportunity.Benefits that count:$70,763 + *****% super + any applicable penalties and allowances5 weeks annual leave per year.Opportunity to work for an industry leader where on the job training will be providedWork within a supportive team environmentQRI Lifestyle offers members access to over 2,000 exclusive discounts and servicesFor a full list of benefits please visit Employee Benefits.Supporting a Diverse WorkforceQueensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.We are inclusive, collaborative, respectful, and value our differences.
We are 1TEAM, where everyone belongs.To learn more about this Queensland Rail career opportunity please contact Tanya Anderson with your specific enquiry via email to .
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📌 Station Assistant - Bundaberg (Queensland)
🏢 Queensland Rail
📍 Queensland