Customer Service OfficerYeerongpilly Frog RecruitmentPosted todayJob ViewedTap Again To CloseJob DescriptionCustomer Service OfficerImmediate Start$***** per hour + SuperInner South BrisbaneMonday to Friday, 7:00am to 3:00pmLooking for your next customer service opportunity with an immediate start?
Join a well-established FMCG organisation that is known for its quick-paced environment, strong market presence, and supportive team culture.
This is an excellent opportunity to secure a short-term assignment with the potential for extension while gaining experience within a respected industry leader.About the CompanyOur client is a long-standing FMCG business supplying a broad range of consumer products across Australia.
With a reputation built on quality, reliability, and exceptional customer service, they offer a friendly and collaborative workplace where team members are valued and supported.About the RoleWe are seeking an experienced and motivated Customer Service Officer to join the team on an initial 6‐8 week assignment.Working Monday to Friday from 7:00am to 3:00pm,



you will play a key role in delivering outstanding customer service while managing a high volume of enquiries and order processing activities.Key responsibilitiesProcessing customer orders via phone, email, and live chatManaging returns, exchanges, and customer enquiriesEnsuring accurate data entry and order processingMaking outbound calls to confirm order details and customer informationMaintaining and updating customer recordsBuilding strong relationships with customers and internal stakeholdersWorking collaboratively with the wider team to meet service and performance targetsAbout YouTo be successful in this role, you will bring:Previous customer service experience in a busy environmentStrong attention to detail and accuracyExcellent communication and interpersonal skillsA professional and confident phone mannerHigh computer literacy and the ability to learn new systems quicklyThe ability to multitask and prioritise effectively in a fast‐paced environmentExperience using Dynamics 365 (highly advantageous)FMCG industry experience (highly regarded but not essential)What's on Offer$***** per hour + SuperMonday to Friday schedule with no weekend workInner South Brisbane locationAmple street parking availableOpportunity to gain experience with a well-known FMCG organisation
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