HAYLO People are partnering with an established organisation to recruit a Technical Specialist within their NSW Workers Compensation team.This role will focus on strengthening regulatory compliance, improving claims management practices and providing technical guidance to Case Managers.
You'll work closely with leadership to support team performance and drive consistent claims outcomes.The Role:Providing technical advice and guidance to Case Managers on complex Workers Compensation claimsReviewing ongoing liability, reasonable excuse decisions and other compliance-related activitiesCoaching and mentoring Case Managers to improve technical knowledge and decision-makingSupporting claims strategy reviews to improve claims progression and return-to-work outcomesWorking closely with Team Leaders to identify technical gaps and improve overall team performanceAbout You:Solid end-to-end NSW Workers Compensation claims management experienceExperience in a technical specialist role or as a high-performing Senior Case Manager looking to step upSound knowledge of NSW Workers Compensation legislation, compliance and claims decision-makingExperience managing complex claims, ideally within a self-insurance environmentStrong communication skills and confidence working with different personalities and stakeholdersBenefits:Salary up to $118,000 + superOpen to candidates across NSW, with remote flexibility depending on locationOpportunity to influence technical capability and claims performance across an established teamExposure to self-insurance environmentWe believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.
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