Flooring Sales Consultant - Carpet, Timber + Window Furnishings
Carpet Court is a leading provider of quality flooring solutions and window furnishings across Australia.
With a strong reputation built on customer service excellence and product expertise, we are committed to helping customers transform their spaces with premium carpets, timber flooring, and stylish window treatments.
Our stores are designed to showcase the latest trends and innovations in the flooring and furnishings industry, and our team members are passionate about delivering exceptional experiences.
About the role
We are seeking a Flooring Sales Consultant - Carpet, Timber + Window Furnishings to join our Carpet Court store in Taren Point, NSW.
This is a full-time position that plays a crucial role in delivering outstanding customer service and driving sales growth across our flooring and window furnishings product range.
As a Sales Consultant, you will be the face of Carpet Court, helping customers make informed decisions about their flooring and furnishings needs whilst building long-lasting relationships that contribute to the success of our store.
Key responsibilities
Greet and engage customers warmly, understanding their flooring and window furnishings requirements through consultative questioning
Provide expert product knowledge and recommendations across carpet, timber flooring, and window furnishings ranges
Conduct product demonstrations and show samples to customers, highlighting features, benefits, and durability
Prepare accurate quotes and sales proposals tailored to customer needs and budgets
Process sales transactions and ensure all paperwork and administrative requirements are completed accurately
Coordinate with installation and delivery teams to ensure seamless customer experiences from purchase to completion
Build and maintain customer relationships, following up on sales and addressing any concerns or queries
Keep product displays neat,



organised and visually appealing at all times
Stay updated on current promotions, product ranges and pricing to communicate effectively with customers
Achieve and exceed individual sales targets and contribute to store performance goals
Provide feedback to management on customer preferences, market trends and product performance
What we're looking for
Proven experience in retail sales or customer-facing sales roles, ideally within the flooring, furnishings or home improvement industry
Strong product knowledge or demonstrable ability to quickly learn technical information about carpets, timber flooring and window furnishings
Excellent communication and interpersonal skills with the ability to explain complex product features to customers of varying backgrounds
Confident sales ability with a track record of meeting or exceeding sales targets
Customer service excellence with a genuine passion for helping customers find the right solutions
Ability to work effectively both independently and as part of a team in a busy retail environment
Strong organisational and administrative skills with attention to detail
Proficiency with point-of-sale systems and basic computer skills
Physical capability to handle flooring samples and materials, including standing for extended periods
Flexibility to work retail hours, including weekends as required
Relevant qualifications in sales, customer service or retail management are advantageous
What we offer
Competitive salary package commensurate with experience
Commission and incentive opportunities to reward your sales performance
Comprehensive product training and ongoing professional development opportunities
Career progression pathways across our store network
A supportive team environment with experienced colleagues who are passionate about flooring and furnishings
Employee discounts on Carpet Court products and services
Versatile working arrangements where possible
A welcoming workplace culture that values teamwork and customer satisfaction
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📌 Flooring Sales Consultant - Carpet, Timber + Window Furnishings (Sydney)
🏢 Carpet Court
📍 Sydney