Forward with Cuscal.
Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store?
Chances are, we've made it happen.
At Cuscal, we've been at the forefront of payments innovation for 60 years, enabling seamless, secure solutions that millions of Australians rely on every day.
From launching Australia's first ATM to being the first certified Australian rapid payments payer (NPP) and Initiator in ****, we've always pushed boundaries - and we're not stopping now.Your OpportunityWe're looking for an experienced Client Partnership Manager to join our Client Partnerships team and take ownership of a portfolio of valued Cuscal clients.
You'll make an impact by:Owning and developing relationships across an assigned portfolio of clientsBuilding a deep understanding of clients' short and long-term objectives and identifying how Cuscal can support themIdentifying opportunities to grow client relationships through cross-selling, increased product usage and other commercial opportunitiesManaging contract renewals and supporting commercial negotiationsActing as the voice of the client within Cuscal, advocating for their needs, concerns and opportunitiesBuilding strong relationships with senior client stakeholders and supporting executive-level engagementDeveloping tailored presentations and proposals that support mutually beneficial growthHelping resolve significant operational or strategic client issues and acting as a key escalation point when requiredWhat You'll BringYou're a natural relationship builder who is comfortable working with senior stakeholders and balancing strong client outcomes with commercial objectives.
You can look beyond the day-to-day relationship and understand where a client is heading, what they're trying to achieve and where there are opportunities to grow the partnership.
To succeed in this role, you'll bring:Solid experience across client partnerships, key account management,



business development or a similar commercially focused roleProven experience building and managing complex B2B client relationshipsStrong commercial acumen with the ability to identify business development and growth opportunitiesExperience with account planning and managing client portfoliosConfidence engaging, influencing and negotiating with senior stakeholdersExperience within payments or financial services would be beneficialWhy Cuscal?
At Cuscal, you'll experience interesting work that's transforming.
You get the security of an established organisation and the energy of a company committed to innovation.
For 60 years, we've set the standard in payments, and now we're preparing to redefine it for the future.You'll also enjoy a range of benefits, including:Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunitiesWellbeing focus: We support your physical, mental and financial health with holistic initiatives and access to discounts via Cuscal AdvantageDiversity and inclusion: Join a workplace that values different perspectives and flexible work arrangementsIf you're excited about this opportunity, we'd love to explore how you can contribute to our vision.Cuscal is an equal opportunity employer committed to creating a diverse, inclusive and barrier-free workplace.
We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ communities and individuals from culturally diverse backgrounds.Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.Moving Payments Forward.
Together.Cuscal is a payments and regulated data services provider in Australia.
Since ****, we have enabled Australian banks, mutuals, corporates and fintechs to better serve and connect with their customers through the implementation of innovative technology solutions.
Our vision To transform the future of how money moves and how Australia does business.
Our mission We partner with forward-thinking businesses to deliver innovative and secure payment solutions that drive growth in the economy.
Our purpose To enable competition and power progress, one transaction at a time.
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📌 Client Partnership Manager (Victoria)
🏢 CO001 Cuscal
📍 Victoria