Join a busy customer contact centre supporting essential services for the NSW community.
We are seeking customer-focused professionals with strong communication skills and previous experience in customer service, administration or contact centre environments.
Duration: 6 Month Contract
Rate: $***** per hour + Super
Start Date: December ****
Key Responsibilities
Handle inbound customer enquiries in a high-volume contact centre workplace
Provide accurate information and resolve customer issues professionally
Maintain customer records across multiple systems
Deliver excellent customer service while meeting performance requirements
About You
2-3 years' experience in customer service, call centre, retail or administration
Strong verbal and written communication skills




Previous office-based experience preferred
Intermediate Microsoft Office skills, particularly Outlook and Teams
Confident using multiple computer systems and learning new technologies
Roster
Rotating roster between 6:00am and 10:00pm
Monday to Sunday, including weekends and public holidays
Shift loadings may apply for eligible shifts
Additional Requirements
NSW-based candidates only
Two professional reference checks
Hybrid work may be available following successful completion of training and competency assessment, subject to business requirements.
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📌 Call Center Representative (Sydney)
🏢 Ashdown People
📍 Sydney