Network Operations Manager (NOC Manager)Lead a large team of Tier 2 and Tier 3 Network Engineers supporting critical national infrastructureDrive operational excellence across a highly secure, enterprise-scale network environmentPermanent leadership opportunity with strong career growth and progression pathwaysLead a large team of Tier 2 and Tier 3 Network Engineers supporting critical national infrastructureDrive operational excellence across a highly secure, enterprise-scale network environmentPermanent leadership opportunity with strong career growth and progression pathwaysWhat's on OfferThis is an opportunity to take ownership of a large-scale Network Operations capability within a highly regulated and technology-driven environment.
You'll play a key leadership role in shaping operational strategy, uplifting team capability, and driving improvements across some of the most critical infrastructure services in the organisation.You'll work closely with Engineering, Architecture, Delivery, Security, and Vendor partners to modernise operational practices while ensuring service stability, resilience, and exceptional customer outcomes.BenefitsCompetitive remuneration package with performance-based bonusLead a highly skilled and established Network Operations teamSignificant influence over operational strategy and service improvement initiativesExposure to large-scale, complex enterprise networking environmentsThe OpportunityA leading national technology organisation is seeking an experienced Network Operations Manager to lead a high-performing 24x7 operations function responsible for supporting complex and secure network services.
This role combines people leadership, operational management,



and technical oversight, making it ideal for a senior leader who can confidently operate across both strategic and hands-on environments.Key focus areas include:Leading Tier 2 and Tier 3 Network Operations teams across a large-scale enterprise environmentDriving excellence across incident, problem, change, and service management processesBuilding a proactive operations culture centred on monitoring, observability, automation, and service assuranceManaging major incidents and acting as the senior technical escalation point for critical issuesDeveloping team capability, workforce planning, and operational performance reportingDelivering continuous improvement initiatives that enhance network reliability, service quality, and customer experienceThe Organisation & CultureOur client is a large national enterprise operating within a highly secure and heavily regulated environment.
With significant investment being made into technology transformation, operational resilience, and next-generation service capabilities, the organisation offers a stable and forward-thinking environment where leadership is empowered to make meaningful change.The culture values accountability, collaboration, technical excellence, and continuous improvement.
Leaders are supported to challenge the status quo,



develop high-performing teams, and contribute to long-term operational strategy.Skills & ExperienceTo be successful in this role, you will bring:Extensive experience leading Network Operations, Service Operations, Managed Services, or Infrastructure Operations teamsProven success managing Tier 2 and Tier 3 Network Engineers within 24x7 operational environmentsStrong background in major incident management, service assurance, and operational governanceExperience driving operational transformation, automation, and process improvement initiativesDeep understanding of ITIL-aligned service management practicesEnterprise networking expertise across technologies such as Cisco, Fortinet, HPE, routing, switching, network security, and monitoring platformsStrong stakeholder engagement skills with the ability to influence technical and business outcomesAbility to perform effectively within highly regulated and security-conscious environmentsExperience within government, defence, telecommunications, or other critical infrastructure environments will be highly regardedIf you're a proven operational leader with a solid background in network services and a passion for building high-performing teams, we'd love to hear from you.Priyanka Arora on Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs.
We welcome applications from people of all backgrounds, identities, and experiences.
If you need adjustments to the recruitment process due to your circumstances, please let us know we're here to support you.
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📌 Network Operations Manager (Noc Manager) (Sydney)
🏢 Peoplebank
📍 Sydney