GoGoMed is a fast-growing medicinal cannabis telehealth clinic and integrated pharmacy, with our Coburg North site as the hub for direct dispensing.
We're in an active growth phase and need an organised, patient-focused Admin Assistant to help manage the increasing volume of patient orders, enquiries, and day-to-day operations.This is an on-site, part-time role based at Coburg North, with scope to grow in hours and responsibility as the business scales.Key Responsibilities:Process and manage patient orders and data entry accurately, end-to-endHandle inbound patient enquiries via phone, email, and in personSupport pharmacists with daily operations and script-related admin as neededLiaise with prescribers and the telehealth clinic on order status and follow-upsMaintain accurate records and support compliance documentationHelp identify and flag process improvements as order volume growsAbout You:Friendly, professional,



and highly organised - comfortable managing a growing queue of patient ordersEager to learn and grow with the business - happy to pick up new systems, processes, and responsibilitiesStrong written and verbal communication skillsConfident with computers and comfortable learning pharmacy/dispensing software (FRED or Z Dispense experience a plus, not required)Previous admin, customer service, or healthcare experience preferredAble to work independently in a small, rapid-moving teamWhy Join Us:Join a business in a genuine high-growth phase, not a static roleHands-on exposure to a rapidly growing area of pharmacy and telehealthStable, ongoing part-time role with potential for increased hours
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📌 Admin Assistant / Patient Services – Gogomed Online Pharmacy (Melbourne)
🏢 GoGoMed
📍 Melbourne