Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)Employment Type Permanent Closing Date 30 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job Description Our purpose is to build a connected future so everyone can thrive.
Working in a Telstra Retail Store is not 'just a job', it's an prospect for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.
The benefits are pretty awesome, too.30% off Telstra servicesExclusive discounts and offers across 240 brands and partnersA flexible, inclusive approach to parental leave – do it your way!
Unlimited access to ***** learning programs – something for everyone!
Monthly performance rewards and recognition programsThere's more!
Benefits Your Way - Telstra Locations We are currently hiring across: MELBOURNE EMPORIUM, MELBOURNE DISCOVERY, BOX HILL, CAMBERWELL, THE GLEN, VICTORIA GARDENS, EASTLAND, KNOX, AIRPORT WEST, ALTONA GATE, BROADMEADOWS, CAROLINE SPRINGS, HIGHPOINT, MELTON, POINT COOK, PORT MELBOURNE, WATERGARDENS, WERRIBEE, BRUNSWICK, CRAIGIEBURN, DONCASTER, EPPING, GREENSBOROUGH, PLENTY VALLEY, NORTHLAND, CHIRNSIDE PARK.Casual, Part-Time and Full-Time roles availableStore hours vary – search your store Is it you we're looking for?
We're on the lookout for talent to join our team in-store.
A Telstra Retail Consultant is a multi-faceted role,



and we have found it suits people with these attributes and skills:The ability to easily build a connection with a variety of new and existing customersAn appetite to quickly develop customised solutions for customersA drive to reach (and exceed!) sales targets and KPIsThe hunger to learn and grow within the role (and beyond!)A positive and resilient approach to customer service within a busy environmentExperience in a customer-facing role Salary and BenefitsGenerous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partnersLeave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leaveTraining & Career Growth Opportunities: Access over 17,000 learning programs through LinkedIn Learning, and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next stepFlexibility: We offer flexible working hours and a supportive approach to parental leave — do it your way!
Recognition & Rewards: Benefit from performance rewards and a range of recognition programs to celebrate your successInclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected Is it you we're looking for?
Great Communication Skills: You're a natural at connecting with people and making their day betterSolution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customerSales Drive: You're motivated to achieve (and exceed!) sales targets and KPIsPassion for Learning: You're eager to grow and develop your skills in a dynamic environmentResilience and Positivity: You have a can-do attitude, even when things get busyCustomer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest!
We're Hiring For more information about joining the Telstra Retail family, check the official Telstra website, Telstra Careers or network with our recruitment team at your nearest store.
You can also explore regular postings on Australian job boards that level up your experience.
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