Job Description

As our Treatment Coordinator, you'll be the key point of contact for patients from their initial consultation through to commencing treatment. Working closely with our specialist orthodontists, Practice Manager and front office team, you'll help make the treatment journey as straightforward and positive as possible.

You'll combine patient communication, treatment coordination and administration, with a focus on helping patients feel informed, supported and confident in their decisions.

What your days will look like:

- Guiding patients and families through recommended orthodontic treatment options, fees and payment arrangements.
- Building rapport with patients and helping them feel comfortable discussing their treatment needs.




- Presenting treatment plans and explaining financial options clearly and confidently.
- Coordinating current patient consultations, treatment starts and follow-up appointments.
- Preparing treatment quotes and health fund estimates.
- Following up outstanding treatment plans and quotes.
- Coordinating referrals and communications with referring dentists and specialists.
- Managing specialist correspondence and follow-up activities.
- Maintaining accurate treatment notes, patient records and correspondence within the practice management system.

📌 Treatment Coordinator - Exact Orthodontics (Indooroopilly)
🏢 Abano Healthcare
📍 Indooroopilly