We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.Respond to booking inquiriesGather customer needs and preferencesResearch available optionsCoordinate booking detailsVerify customer and reservation informationProvide confirmations and relevant informationAssist with booking updates and changesCommunicate with providers as neededMaintain accurate booking recordsFollow up with customers regarding outstanding informationProvide skilled support throughout the booking processQualifications:Solid communication skillsExcellent organizationAttention to detailCustomer-focused attitudeComfortable researching information onlineBasic computer proficiencyAbility to learn booking systemsStrong time-management abilitiesReliable and self-motivatedPrevious booking or customer-service experience is helpful but not requiredWhy Choose Us?
Remote Workplace: Coordinate bookings remotelyFlexible Scheduling: Organize your schedule around responsibilities and customer needsTraining Available: Learn booking procedures and online platformsOngoing Support: Access educational resources and guidanceProfessional Development: Build organization, communication, research, and coordination skillsCustomer-Focused Role: Assist customers throughout the booking process
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📌 Senior Strategic Property Lead Flexible/remote Work Melbourne
🏢 Manningham Council
📍 Melbourne