08 Nov
|
RLDatix
|
Melbourne
RLDatix is seeking a Support Analyst to join our Customer Support team.
You will provide rapid, effective assistance to customers across phone and ticket channels, triaging and resolving routine to semi-routine inquiries while escalating complex issues.You will work with a Windows enterprise setting, SaaS platforms, and Zendesk to ensure high-quality service, accurate issue identification, and prompt escalation where needed.
The role emphasises explicit communication and operational efficiency.
J-*-Ljbffr
📌 Saas Support Analyst — Windows & Sql Expert Melbourne
🏢 RLDatix
📍 Melbourne